Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Collaboration, Customer Support, Information Systems, IT Troubleshooting, Software Installations

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Systems Technician III for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Technician III, the work you’ll do at GDIT will be impactful to the mission.

• Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
• Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
• Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware).
• Provides software and system troubleshooting and support.
• Provides technical support and training to end-users
• Provide guidance, work related leadership and mentoring to less-experienced technicians
• Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365)
• Maintains current knowledge of relevant technology as assigned (desktop support)
• Other duties to include but not limited to logistics
• Participates in special projects as required

WHAT YOU’LL NEED TO SUCCEED

• Education: Associates of Arts/Associates of Science. In lieu of degree, 5+ years of experience required.
• Experience: 3+ years of related experience
• Technical skills: Microsoft Office Suite and laptop and desktop hardware
• Clearance: Must be able to obtain and maintain secret clearance
• US citizenship required
• Role requirements:
  • Experience with customer support
  • Experience with installation of systems and repairs of computers and software’s
  • Strong written and oral communication and excellent customer service skills
  • Knowledge of networking
  • Experience working with routers, servers, and switches
• Location. This position requires working at our GDIT facility in Oakton, Virginia. Must be comfortable working onsite (5) days a week. 

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely hourly rate for this position is between $29.52 - $32.69. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Oakton

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans