POSITION: Housekeeping Supervisor

DEPARTMENT: Operations

REPORTS TO: Operations Manager

FLSA STATUS: Full-time Hourly, Non-Exempt

Summary 

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

Ensure the cleanliness of the facility through efficient departmental management.  

Essential Duties and Responsibilities

• Create and implement departmental policies and procedures to support and engage an efficient, productive and motivated workforce

• Develop and implement a preventive maintenance program to ensure overall facility cleanliness

• In conjunction with the Management team, assure accurate employee records including attendance and disciplinary action

• Recommend, and implement disciplinary action as necessary following company guidelines and procedures

• By direction, track expenditures within department to stay within department’s budget.  Assist Operations Manager in developing operating budget for Housekeeping department

• Research training opportunities for department and make recommendations for participation

• Arrange annual training program for entire Housekeeping staff

• Attend pre-convention meetings and weekly events meetings. Review Event Documents and prepare daily/weekly worksheets for the Housekeeping department

• Complete employee evaluations or assistant Manager in completion of staff evaluations

• Delegate interdepartmental tasks pertaining to Housekeeping operations

• Supervise crews

• Communicate Departmental event charges to Event Management in a timely manner 

• Other duties as assigned

Education and/or Experience          

• Must have minimum of five years knowledge of general cleaning and techniques relative to housekeeping procedures 

• Must have knowledge of scheduling/staffing requirements for industry related field

• Must have a minimum of three years' experience in proven supervisory role in field.

• Minimum high school diploma, some college course work desired

Skills and Abilities  

• Ability to undertake and complete multiple tasks.

• Demonstrated problem solving, with strong communication skills both verbal and written

• Excellent organizational, planning and inter-personal skills

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extended periods of walking, some bending and stooping.  Occasional exposure to various cleaning chemicals.  Ability to work irregular/flexible hours including nights and weekends are expected as dictated by event schedules.

• Ability to lift approximately 50 pounds (lbs).

• Ability to work at different heights, including using tools such as a ladder to reach.

NOTE:

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.