Job Description

Position: Manager, Internal Communications

Report to: Associate Director, Internal Communications Leader

Location: Shanghai, China

Position Summary

The Internal Communication Manager will play a pivotal role in driving our WOF+ strategy communication. This role involves managing the internal WOF+ hub, creating newsletters, leading editorial board and supporting key internal projects like the Annual Meeting and townhall.

Key Responsibilities:

WOF+ Strategy Communication Management

• Develop and produce newsletters focused on WOF+ strategy. Select engaging content that effectively communicates the strategy, its progress, and any relevant updates or success stories through the whole organization.
• Be responsible for producing the WOF+ newsletter, maintaining the WOF+ hub and WOF+ WeChat account, as well as handling executive’s all - staff message for the IC project.

Internal Event Management

• Partner with Project leader to deliver the holistic internal event like the Annual Meeting and townhall.
• Own specific pillars for Annual Meeting, such as logistic agency management.

Editorial Board Leadership

• Lead cross-functional Editorial Board to enhance creative and inspiring employee engagement
• Set outcomes and engagement mechanism. Organize meetings, assign tasks, and guide board members.

Qualifications:

Education

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or related fields.

Experience

• Minimum of 6 years of experience in Communications, Marketing, preferably in the healthcare or FMCG industries.
• Internal Comms experience is a plus, covering internal communication platform management, employee event management, and executive communications.

Skills

• Exceptional Mandarin and English writing skills; can create clear, accurate, and persuasive written content.
• Skilled in managing internal communication platforms, such as newsletters and editorial board, managing tasks, timelines, budgets, and resolving issues.
• Proficient at collaborating with creative agencies to create highly engaging internal event content.
• Excellent partnership and collaboration skills to serve as a reliable business partner.

Personal Attributes

• A good team player
• Strategic thinker with the ability to influence and collaborate with various stakeholders.
• Highly organized and detail-oriented, with outstanding time management skills.
• Strong interpersonal skills, capable of building relationships and achieving buy-in from internal and external partners.
• Creative, proactive, and agile in adapting to new trends and changes in the employee engagement landscape.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

07/31/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.