This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager, Shopper Data Products

Adyen is continuously exploring new opportunities that address evolving merchant needs beyond our core payment offering. Leveraging our expansive and accurate understanding of consumers, we are identifying and pursuing new product areas that will expand our portfolio. We are seeking a high-impact, entrepreneurial Senior Product Manager that will be instrumental in building zero to one products, creating entirely new experiences and offerings that meet unmet merchant needs. The role requires thinking holistically about merchant problems, working cross-functionally with design, engineering, and other stakeholders, and guiding new products from inception through launch.

What You'll Do:

• Product Strategy: Define product vision and strategy by deeply understanding merchant pain points, market opportunities, and competitive landscapes. Identify and validate new opportunities for growth.
• Customer-Centric Development: Engage directly with merchants and leverage data to generate insights, guide product decisions, and prioritize initiatives that create value.
• Zero-to-One Execution: Lead the full product lifecycle, from initial concept through to go-to-market strategy, ensuring alignment across stakeholders and partners to effectively deliver high-quality, scalable solutions.
• Build vs Buy Evaluations:  Assess when to build functionality in-house versus when to leverage third-party solutions through strategic partnerships. Make informed decisions that optimize for speed, cost, and long-term scalability.
• Cross-Functional Leadership: Collaborate closely with engineering, design, data science, marketing, and commercial teams to build and launch pilots/MVPs. Ensure clear communication and alignment across teams.
• Performance & Iteration: Define metrics and KPIs to gauge the success of newly launched products, and iterate rapidly based on feedback, usage data, and changing market dynamics.
• Stakeholder Management: Present product concepts, updates, and results to executive leadership and secure buy-in on product directions and investments.

Who You Are:

• 5 + years of experience as a Product Manager in a SaaS environment, successfully leading cross-functional teams to develop and launch innovative software solutions.

Our ideal fit for this role is someone with the following attributes:

• Customer Obsessed: You have a relentless focus on understanding and solving customer problems, and you use appropriate data and research to ensure solutions are  impactful.
• Strategic Thinker: You are excited about creating something new, often from scratch, and you think big, connecting market opportunities with long-term business growth.
• Results-Oriented: You have a proven track record of shipping products from zero to one. You’re motivated by delivering outcomes and can prioritize effectively to move the needle on important initiatives.
• Entrepreneurial: You thrive in ambiguity and are comfortable taking ownership of undefined spaces. You love exploring uncharted territories and have a bias toward action in fast-moving environments.
• Strong Communicator: You can articulate complex ideas and align cross-functional teams around a shared vision. You know how to influence and inspire across all levels of the organization.
• Simplifier: You have the ability to take an ambiguous or complex space and break it down into clear, actionable components. You help the team focus on the areas that matter most, making the problem space easier for your team to execute.
• Analytical & Data-Driven: You ground decisions in data and are comfortable using both qualitative and quantitative methods to inform product development and iteration.
• Adaptable & Resilient: You’re able to pivot quickly based on feedback or market shifts, and you maintain momentum even when faced with challenges or uncertainty.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.