At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Marketing Manager I

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

Marketing Account Services-Marketing

                      

Job Code

T31063

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. 

As Marketing Manager I, you will oversee marketing functions and coordinate interdepartmental programs sponsored by clinical areas. In this role, you will manage market and customer research, recommend strategies to improve quality of care, and plan, develop, and implement marketing initiatives. You will collaborate closely with clinical teams to design and develop marketing collateral and contribute to the Marketing team’s efforts in supporting all clinical institutes by creating and executing strategic plans aligned with each institute’s goals. This role offers the opportunity to be part of a team recognized for exceptional content creation, high engagement, and forward-thinking leadership that embraces emerging industry trends, including AI.

A caregiver in this position works remotely from 8:00 a.m. -- 5:00 p.m., based in Northeast Ohio, with one day per week on-site at the Cleveland Clinic Administrative Campus.

A caregiver who excels in this role will:  

• Manage marketing functions and coordinate interdepartmental marketing programs sponsored by clinical areas. 

• Develop and monitor annual budget. 

• Participate in marketing management meetings, task forces and groups. 

• Serve as liaison and consultant between Clinical areas, Marketing areas and other related Foundation initiatives in the implementation of organizational marketing objectives. 

• Coordinate formatting, placement and design of advertisements, brochures and magazines. 

• Utilize Clinical business goals to develop publications, newsletters, Internet content, conferences, presentations, recruitment activities, community activities and international materials. 

• Coordinate and analyze market research data. 

• Analyze problems related to the perception of patient satisfaction and quality improvement; gather related data, recommend solutions and evaluate results. 

• Collaborate with staff to resolve specific satisfaction issues. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Marketing or related field 

• Five years of related marketing experience. 

• In-depth knowledge of marketing research techniques; problem solving, sampling procedures, data collection, analysis, interpretation, and presentation. 

• Thorough understanding of business management; statistics, program evaluation, implementation and analysis. 

Preferred qualifications for the ideal future caregiver include:

• Master's Degree 

• Experience in project management and marketing

• Experience with digital marketing and content production

• Healthcare background

• Proficient in MS Office, Word, Excel and Workfront

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to operate a computer and other office equipment.

• Ability to travel throughout the hospital system.

• Ability to communicate and exchange accurate information.

• In some locations, ability to move up to 15 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities