Posted:
10/18/2024, 3:55:12 AM
Location(s):
London, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Senior
Field(s):
Data & Analytics
Workplace Type:
Hybrid
Job Summary:
JOB DESCRIPTION – Senior Salesforce Data Analyst
Location: London (hybrid)
Contract Terms: Permanent
THE TEAM
This role is within our Global IT and Salesforce Technology department This role will work in partnership with a project team which will consist of 3rd party consultants, the Global Salesforce Business Analyst Team, the Global Salesforce Operations (Administrator) Team and the Global Salesforce PMO function.
The Global Salesforce Team supports B2B Salesforce across the entire Ticketmaster business globally, with core teams located in North America and the United Kingdom and a significant number of work-from-home team members. The team operates within the broader Salesforce footprint of our corporate parent, Live Nation.
The Global Salesforce Team is a service organization dedicated to delivering world-class enabling technology to the global Ticketmaster and International Live Nation businesses. As such, the team prides itself on building and maintaining close relationships with business leaders as well as developing a deep understanding of the business processes and challenges they face every day. Every member of the team has a business-first, technology-second mindset.
The service organization ethos fully applies internally to our team as well. We pride ourselves on supporting each other, putting our heads together to solve problems, and collaborating to maximize each individual’s skills and potential.
The team is tasked with assuring that the Salesforce platform and its associated technologies are properly maintained following best practice methodologies and importantly following our global data privacy and governance models, our audit and compliance policies and procedures, along with ensuring our systems are kept safe and secure following both IT, Compliance, Data Privacy and Information Security policies.
THE JOB
Ticketmaster has recently completed a very large project to consolidate two large Salesforce orgs. Coming out of the project, we are committed to providing the best possible platform to enable business processes, enhance reportability, and facilitate new technology adoption such as AI.
In this role, the Senior Data Analyst will be the primary point of contact with the business on data matters, own our backup and archiving tools, champion data quality, and represent the Salesforce team in crossfunctional initiatives where interoperability of data is paramount.
This role is unique in that this person is a “doer” – maintaining tools, moving/updating/extracting data, and extracting insights. But this person must also be able to work with the business, build credibility, and become a trusted adviser. They must manage and manipulate data at a very minute level, but also understand the broader context, business drivers and processes that underpin their work. This individual must be reliable, thorough, and
Data is foundational to many of our upcoming corporate initiatives. The person in this role will be front and center as we adopt cutting edge technologies such as AI and no-data-copy data lakes.
WHAT YOU WILL BE DOING
Working with key business SMEs and stakeholders, this individual will:
The tools this individual uses in these tasks are TBD.
TECHNICAL SKILLS/COMPETENCIES
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
YOU (BEHAVIOURAL SKILLS)
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid
Website: https://www.livenationentertainment.com/
Headquarter Location: Beverly Hills, California, United States
Employee Count: 10001+
Year Founded: 1996
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Concerts ⋅ Event Promotion ⋅ Events ⋅ Media and Entertainment ⋅ Ticketing