Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

About the role:

Accenture are seeking an experienced Kronos Workforce Management Solution Consultant to gather requirements and work with the Solution Architect on an Enterprise class project delivering innovative solutions to enhance customer experience.  This Workforce Management (WFM) Solution Consultant is a strategic role that will be involved in the requirements gathering, design, implementing, and optimizing the UKG Pro WFM solution to meet the unique needs of the client organization.

This role requires deep expertise in UKG Pro Workforce Management solutions, strong analytical skills, and the ability to collaborate effectively with cross functional teams to drive business objectives.

Responsibilities include:

• Collaborate in the ‘Global WFM Design’ project for key Accenture client.

• As a Business Function Designer, you will be responsible for supporting the analysis and design of new function business processes.

• Your day-to-day activities will involve identifying and defining detailed requirements, serving as a liaison to the business community, and participating in user and task analysis to maintain the business community's perspective.

• You are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions.

• Additionally, you will engage with multiple teams and contribute to key decisions, providing solutions to problems for your immediate team and across multiple teams. Master proficiency in UKG Pro is required. Business Process Design, User Research, and Functional Designs with Master proficiency are recommended.

• Develop innovative business function designs to optimize processes and improve efficiency.

• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.

• Conduct user research to understand user needs and incorporate them into the design process.

• Create functional designs that meet business requirements and enhance user experience.

• Stay updated with industry trends and best practices in business process design to continuously improve the design approach.

• Knowledge of UKG Solution Design will be highly regarded and a background with Implementation of this technology.

• Play a key role within the design phase of the UKG Pro WFM solution, ensuring alignment with business requirements and industry best practices.

• Develop and maintain comprehensive design documentation.

• Stakeholder Collaboration

• Work closely with internal and client teams to gather requirements, define scope, and establish timelines for the implementation of UKG Pro WFM

• Identify opportunities to enhance system performance and user experience.

• Technical Consultancy and provide technical guidance and mentorship to junior team members.

• Stay current with UKG Pro WFM updates and industry trends to ensure the organization leverages the latest features and capabilities.

• Lead troubleshooting efforts and resolve complex technical issues.

• Strong analytical, problem solving, and communication skills.

• Ability to work independently and as part of a collaborative team.

UKG Solution Consultant kills and Qualifications

• Proven experience as a UKG solution consultancy is a must

• UKG Pro WFM Certification will be highly regarded.

• UKG experience within the Retail, Manufacturing and/or Healthcare Industry

• Project experience with UKG Workforce Timekeeper, Absence Management, Advanced Scheduling, and or Optimized Scheduling with Forecasting will be highly regarded

• Demonstrated experience delivering successful UKG WFM projects

• Previous experiences to identify, manage and “solution” through project obstacles will be highly regarded

• Ability to facilitate complex solution design within the WFM solution space. 

• Excellent verbal and written communication skills

• Strong analytical skills and a good understanding of information technology concepts and processes

• Flexible ability to work within a team or independently.

• Keeping abreast of industry processes and keeping UKG skills up to date

• A drive for high quality successful delivery along with continuous process improvement

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Progressive Employee Benefits – Australia

This is an exceptional opportunity for an exceptional individual.

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.  

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.  

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.  

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.  

.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.