At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

General Insurance Policy underwriting, capturing and operations administration with experience Personal and Commercial line of business.

Contributes to underwrite Personal and Commercial classes of general insurance business and ensure profitability by accepting good quality risks. Handling regular transactions with the company policies and guidelines to ensure smooth and effective document processing.

Roles and Responsibilities

• Lead and supervise the team, planning, organizing, and implementing work processes to meet departmental benchmarks across all distribution channels.
• Maintain high standards in underwriting, reviewing and approving cases within your authority to ensure profitability and quality risk acceptance.
  Implement and improve operational processes to ensure flawless and effective workflow within the department.
• Coordinate and lead all aspects of projects aimed at improving existing work processes and workflows, ensuring they align with our strategic goals.
• Conduct regular team audits to ensure continuous compliance with regulations and procedures, maintaining up-to-date knowledge of industry standards.
• Identify and develop future leaders within the team, conducting meetings and training sessions to keep staff informed about new guidelines, processes, and products. Lead company initiatives that span across all sections, ensuring timely delivery and operational readiness for all staff.
• Perform other responsibilities and duties as assigned by Supervisors/HOD to meet operational and other requirements.

Minimum Job Requirements

• Tertiary qualification in Business Administration, Computer Science, Economics, Mathematics, Insurance, or related fields.
• Minimum 7 years of management experience in the Life/General Insurance Industry, including knowledge of New Business processing, workflow, imaging, and electronic submission.
• Strong interpersonal and delegation skills, with the proven ability to communicate effectively at all levels.
• A positive attitude and the ability to produce high-quality work under pressure.
• Proven skills in negotiation, supervision, and computer knowledge.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.