SRGCC Advisor, Product Management

Posted:
9/12/2024, 6:55:34 AM

Location(s):
Heredia, Costa Rica

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

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What We'll Bring:

SRG/CC is one of TransUnion’s Global Solutions departments that helps TransUnion make trust possible by verifying consumer contact information is accurate, enhancing data with scores and models and providing additional information where necessary. This SRG/CC suite of solutions assists our customers identify and contact clients more efficiently by ensuring our customers' data is always up-to-date. These solutions are used by the largest companies in the United States in a diverse set of industries including Banking, Insurance, Health Care, Retail, Big Tech, Collections.
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

What You'll Bring:

  • Bachelor’s degree in related field, preferably in engineering, sciences or a business discipline
  • 5-7 years of experience in product management, preferably in creating data solutions
  • In depth knowledge of product strategy development including key feature enhancements
  • A deep understanding of Agile software development, specifically Scrum, and associated work-products.  Familiarity with Jira or Rally is required, experience with confluence is preferable
  • Self-starter with a solution-oriented mindset who can work independently and produce results across multiple functional organizations, both internal and external
  • Must be able to effectively prioritize workload, handle multiple priorities simultaneously and possess exceptional follow-up and problem resolutions skills
  • Exceptional data analysis skills and deep familiarity with Microsoft Excel
  • A keen intellectual curiosity, a passion for problem-solving and a desire to solve client problems with new features and solutions
  • Strong interpersonal communication skills including excellent spoken and written English including the ability to lead customer presentations

Impact You'll Make:

Impact You’ll Make

  • Reporting to the Sr. Manager of Product Management you will drive development of new features and solutions as part of our long-term strategy as a Product Manager
  • End-to-end responsibility covering product strategy/innovation, business requirements and definition, GTM, commercialization, ongoing product health and maintenance; leads cross-functional teams and ensures alignment across all stakeholder groups
  • Owns and communicates product vision, business prioritization and roadmap; develops business cases and advocates for investment as needed, which includes partnering with Market (revenue) and IT (investment) teams and delegates work to shared Product Owners
  • Monitors and analyzes product financials, KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product delivery
  • Spends time with clients capturing VOC and applying design thinking principles to understand their problems and needs
  • Participates in Agile ceremonies, influences PI Objectives and Release content via prioritized Features and Enablers
  • Communicates product strategy, vision and roadmap to senior leadership team
  • Applies a commercial, user-centric mindset to build robust, market-back GTM strategies that are based on developing targeted needs-based market segments; informs pricing
  • Ensures the successful roll-out of new products to Market & Sales teams, supports the development and delivery of comprehensive product training
  • Manages overall product health including the business backlog, ongoing product support and product sunset strategies

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Advisor, Product Management