The Administrative Assistant for the School of Arts, Sciences, and Education serves as assistant to the Dean and administrative support for the school. This position demonstrates strong customer service and student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.

MAJOR RESPONSIBILITIES

• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.
• Acts as front person by greeting and accommodating students as well as visitors to the school.
• Direct all inquiries from students, staff and faculty appropriately.
• Provide sole office support as necessary, assist dean in providing administrative oversight of all programs and departments.
• Coordinate and maintain the Dean’s calendar and schedule
• Prepare and submit school orders, including working with new vendors to gather required paperwork and adding vendors to system as needed.  Monitor budget.
• Participate in school planning, attend regular meetings to take notes, maintain required data records, correspondence and calendars, serve as liaison to the staff and faculty.
• Handles phone calls either to answer the callers or direct them to appropriate personnel.
• Handles cancellation of classes when instructors cannot attend classes and posting appropriate signs.  Updates faculty on department activities, when needed.
• Access and create reports requested using college systems.
• Assists with and attends school activities when needed, including planning and attending events such as dean’s list receptions, faculty retreats, etc.
• Assist with office moves, onboarding procedures, and other faculty and staff changes
• Complete room reservations, event forms, facilities and IT tickets to support faculty as needed.

Work Hours:  

• Typical business work hours, Monday-Friday 8:00am-5:00pm.

Hiring Range:

• This role is budgeted between $15.00 and $17.00 per hour based on qualifications and experience.

Benefits:

Full-time, benefits eligible position with no enrollment waiting period. Exceptional benefit offerings, including:

• Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability.

• Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.

• Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.

• Free Ivy Tech tuition for employee, spouse and dependents.

• For those pursuing higher degrees, Tuition Reimbursement at other institutions.

• Opportunities for Professional Development.

• Eligible employer under the DOL Public Service loan forgiveness program.

• For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits

EDUCATION AND EXPERIENCE:

• Associate’s degree with three (3) to four (4) years' related work experience.
• Ability to work independently
• Excellent communication and organizational skills, and a high level of computer proficiency (including Word, Excel, Access, Power Point, Outlook)
• Ability to work efficiently and effectively as a team member in a multi-tasking environment under potentially stressful conditions
• Ability to process verbal and numeric information accurately and quickly

PREFERRED QUALIFICATIONS

• Experience working in a higher education environment

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.