BELIEVE IN BETTER
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

The opportunity:

Are you passionate about providing an exceptional customer experience and building strong relationships with stakeholders? Then this could be the role for you!

We are seeking a motivated and skilled individual to join our team as a Corporate Solutions Specialist. In this role, you will be the key operational contact for all advisers of group schemes, responsible for administering and managing a portfolio of key accounts and delivering an end-to-end customer experience.

Key responsibilities include:

• Maintaining appropriate communication between functional areas.

• Completing administrative tasks.

• Escalating unresolved operational issues.

• Proactively developing and maintaining relationships with all stakeholders, including Advisers and Third-Party Administrators.

• Assisting the Corporate Solutions Manager and wider team in driving process, product, and service improvement.

Ideally, you’ll bring:

• Strong administrative skills.

• Attention to detail and problem-solving skills, including the ability to work through ambiguous problems.

• Excellent written and verbal communication skills, with a strong customer service ethic.

• The ability to work effectively both in a team environment and autonomously.

• Demonstrated capability in building and maintaining great relationships both externally and internally.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'.  We do this by offering:

• Opportunities to grow within the business through internal mobility.

• Competitive employee benefits that include an extra day of leave each quarter to recharge.

• A supportive and inclusive workplace.

• Flexible working arrangements.

If you believe in better, apply now! Job ad expires Thursday 21st of August, close of business.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles. If there's anything we may need to consider to support you with our recruitment process, please email [email protected].

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.