Sales Support - PG09CN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

The Group Benefits Sales Support Consultant understands The Hartford’s Core (Life, AD&D, LTD, STD, STAT) and Supplemental Health products (Accident, Critical Illness, and Hospital Indemnity coverage.) They are assigned to Regional Account Executives (RAE) within an assigned territory and act as the primary resource that manages the overall pre-sale process for new and existing business 50-5,000+ lives. They prioritize strategically and think proactively regarding customer needs. The Sales Support Consultant will have a strong sense of responsibility when it comes to fostering relationships with business partners.

Job Duties:

• Process Requests for Proposals (RFP’s): Physicians Segment, Priority Accounts, Middle Market, Regional Accounts, and National Accounts for Core Life and Disability lines and/or Supplemental Health.
• Review documentation received (i.e., RFP, Census, Plan Documents, Rates, etc.) to insure we have the needed information to obtain a quote. 
• Input necessary information into the system for processing.
• Verify licensing and appointment of the Broker prior to submission.
• Maintain case correspondences per Document Management Guidelines.
• Manages mailbox activity along with requests from the sales field and other business partners.
• Support Regional Account Executive (RAE) when out to ensure that opportunities continue to move through process
• Support other Sales Support personnel when out to support their RAE’s to ensure opportunities are entered and being moved through the process
• Partnership with local market team including Regional Account Executive (RAE), National Account Executive (NAE), Voluntary Account Executive (VAE), Quote Specialists (QS), National Account Sales Consultant (NASC), Voluntary Account Consultants (VAC), and Underwriting (UW).  In addition to Brokers and additional office support staff.

Manage office support services including but not limited to: 

• Attends and participates in all mandatory training, meetings, etc.
• As appropriate route incoming inquiries to appropriate internal partners
• Project support as needed

• Escalates urgent issues to manager and proposes work solutions as necessary.

Qualifications:

• Knowledge of group benefit products/industry preferred; not required.
• College degree or equivalent work experience.
• Excellent attention to detail and time-management skills
• Proficient with widely utilized Microsoft applications such as Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills. 
• Highly organized, detail oriented, and able to manage multiple priorities at once.
• Critical thinking: Proactively identify and anticipate needs.
• Quick learner. Solves problems by gathering and using different sources of information.
• Takes Ownership – Takes immediate and independent action, suggests improvements, sets high standards and works hard to achieve them.
• Proactively shares feedback with leadership; champions continuous improvement and change management through identifying, planning, and implementing initiatives for the team or department
• Ability to manage multiple projects and due dates, prioritizing projects as necessary.

This role will be Hybrid work arrangement with the expectation of working in an office 3 days a week (Tuesday through Thursday).

For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$52,560 - $78,840

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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