Posted:
2/5/2026, 7:49:04 AM
Location(s):
Tennessee, United States ⋅ Brentwood, Tennessee, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Onsite, Entry-Level Insurance Follow-Up Specialist | Brentwood, TN
Full-Time | Monday–Friday | Standard Business Hours
At IVX Health, we’re reimagining what exceptional care looks like—and that vision extends far beyond the clinical setting. Our Insurance Follow-Up Specialists are a vital part of the patient care journey, ensuring that every claim is handled with precision, empathy, and a clear understanding of how billing impacts both access to care and peace of mind.
This Full-Time role is part of our Billing Operations team. This position entails additional project work, such as assisting with Aetna claims, providing support for other billing and AR staff, scanning, filing, printing, and other clerical duties assigned. We prioritize work-life balance and a culture of support, recognizing that behind every claim is a patient counting on us to make care happen. Our ideal candidate is looking to grow with the company and expand upon their expertise within infusion therapies!
What You’ll Do
What We’re Looking For
Why IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions like rheumatoid arthritis, Crohn’s disease, and multiple sclerosis. We’re redefining the care experience with an emphasis on comfort, convenience, and compassion.
We believe the best patient experience starts with a great employee experience. That’s why we foster a culture of respect, empowerment, and shared purpose—living out our values every day: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Whether you're face-to-face with patients or supporting operations behind the scenes, at IVX Health, your work makes a meaningful difference.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Website: https://www.ivxhealth.com/
Headquarter Location: Brentwood, Tennessee, United States
Employee Count: 501-1000
Year Founded: 2012
IPO Status: Private
Last Funding Type: Series F
Industries: Health Care ⋅ Medical ⋅ Therapeutics