Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Job Purpose:

Responsible for the management of area projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. As assigned, leads or assists in the planning, implementation and introduction of projects for new systems, procedures and technologies. Provides education and training regarding complex system changes. Guides less experienced staff. May have indirect, but no direct subordinates.

Logistics:

This position is full-time (40 hours/week) Monday – Friday and will be preferred as onsite at One Century Plaza in Nashville, TN, with highly qualified remote candidates to be considered.

What You'll Do:

• Lead planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes.
• Facilitate the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements.
• Communicate with information systems and internal staff relative to project assigned. Provide technical and functional assistance to project team members during all project phases.
• Provide continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings.
• Administer scheduling, planning, reporting, development and implementation within timelines and budgets. Manage project budget and resource allocation. Assist in the identification of potential cost savings.
• Function as lead in reviewing proposed enhancements and identifying issues related to project business requirements. Resolve or assist in the resolution of conflicts within and between projects or functional areas.
• Direct testing and coordination of changes/enhancements. Oversee the development of test matrices and coordination of internal and external personnel for testing of implemented changes.
• Provide training and documentation to customers and staff related to project status, procedures and changes. Provide education and training regarding policies and procedures that are changed or developed as a result of changes and projects.
• Generate internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.
• Analyze processes to ensure accuracy and quality. Make recommendations to improve processes and drive efficiency in quality.
• Complete other tasks as assigned by management.

To Qualify for This Position, You'll Need:

Required Education:

• A Bachelor's degree OR 4 years of job-related work experience.

Required Work Experience:

• 7 years of progressively responsible experience working in various functional areas, such as operations, research and analysis, project management, strategic planning, business process engineering or quality improvement.
• 3 years of experience coordinating or leading project teams from inception through implementation phases (may be concurrent).

Preferred Work Experience:

• 2 years of experience leading/participating in LEAN or Six Sigma process improvement initiatives.
• Experience in Medicare, healthcare or insurance industry.
• Experience driving business transformations through strong project management leadership over lean continuous process improvement initiatives and other projects.
• Experience leading/coordinating an organization’s quality management system, including ISO 9001 or other related quality programs.
• Project management (PMP) certification and/or lean green or black belt certification.

Required Skills and Abilities:

• Excellent and effective communication and time-management skills.
• Strong knowledge of business process engineering methodology.
• The ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge.
• Advanced analytical and decision-making skills.
• Thorough understanding of project management phases, techniques and tools.
• Demonstrated aptitude for effective leadership of staff.
• The ability to recognize problems or situations that are new or without clear precedent and offer solutions.

Required Software and Tools:

• Microsoft Office.

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave — the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and a healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.