Banking operation analyst : 5 - 8 Years (Night Shift)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

Team works on fraud solutions to financial institutions protecting their cardholders from financial impact. We have multiple fraud products to cater our client's requirement. Team receives training on new product and process changes on regularly to serve our client with better experience.  

What you will be doing:

• Work on Internal and external customer requests as per process outlined.
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Prepare process documentation based on the process as and when necessary. 
• You may be required to handling testing of customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed. Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirements. Obtains formal customer acceptance of results.
• Analyze customer’s request, check the process documentation, determine operational needs and do and all related processes, forms, reports, etc.
• May draft new procedures with internal/external customer to ensure that we try to optimize operational efficiency. 
• Throughout the project, provides expertise to answer questions and guide the client in the use of the system.

What you will need:

• Bachelor’s Degree in Business or related field or the equivalent combination of education, training, and work experience. 
• Requires advanced working knowledge of FIS systems as well as the industries in which FIS competes for business
• Ability to understand, apply and explain concepts
• Ability to handle project commensurate with job expectations
• Ability to analyze and solve problems using learned techniques and tools
• Requires human relations, negotiation and documentation skills
• Positions involving data mapping require strong analytical and technical skills
• Ability to translate client requirements to technical specifications and communicate to technical staff

Added bonus if you have:

• Excellent analytical, decision-making, problem-solving, team and time management skills
• Ability to persuade and influence others on the best approach to take
• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
• Work experience on Fraud Solutions in the Banking domain

What we offer you

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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