Patient Access Specialist (Fixed-Term Contract)

Posted:
8/3/2026, 8:11:54 AM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Remote

About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

Position Type: Fixed-Term Contract (Approximately 3–6 Months)

The Patient Access Specialist (Fixed-Term Contract) supports Artera's Patient Access team during a temporary special assignment focused on managing patient communications and ensuring an exceptional patient experience. This role is primarily responsible for handling a high volume of inbound and outbound patient calls, verifying insurance information, educating patients on coverage and payment options, and accurately documenting interactions. The ideal candidate is customer-focused, thrives in a fast-paced environment, and is comfortable working independently while collaborating closely with internal teams.

Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Artera

Website: https://artera.ai/

Headquarter Location: Los Altos, California, United States

Employee Count: 101-250

Year Founded: 2021

IPO Status: Private

Last Funding Type: Venture - Series Unknown

Industries: Artificial Intelligence (AI) ⋅ Biotechnology ⋅ Health Care ⋅ Health Diagnostics ⋅ Life Science ⋅ Precision Medicine

Visa Sponsorship: Sponsors work visas