Keystone Human Services has an exciting opportunity for a Help Desk Intern to work in the Information Technology (IT) Department.  This is a hybrid position, with a twice a month in office requirement.  Our office is located in Harrisburg, PA.    

Under the supervision of the manager, the Help Desk Intern will provide employees with friendly and consistent support and guidance for basic technology challenges in a call center environment. This position will provide timely, clear, and accurate solutions to support the achievement of organizational goals and objectives.

Position Details:
•    Pay rate is $19.00 per hour (non-exempt position)
•    Great work environment

 REQUIREMENTS 
•    High School Diploma or equivalent. 
•    Minimum of 1 year of Information Technology (IT) education or experience preferred. 
•    Knowledge of computer systems, Information Technology (IT) components and various software including Windows Operating systems, Microsoft Office suite and computer technology. 
•    Basic knowledge of internet security and data privacy principles. 
•    Experience with Local Area Networks (LAN), Wide Area Networks (WAN) and Virtual Private Network (VPN) preferred. 
•    Exceptional ability to communicate both orally and in writing and to be able to read, interpret and apply written information. 
•    Ability to learn new computer software and web-based systems. 
•    Ability to pass required background checks and clearances. 
 

Keystone Human Services is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.