City, State:

Dallas, Texas

 

Title: Host

Location: Dallas, TX

FLSA: Non-Exempt 

Status: Full-time

Reports to: Restaurant Manager  

Pay Range: $15/hour

Job Summary: The Host is responsible for welcoming guests, managing seating arrangements, and providing excellent customer service in the restaurant. This role ensures a smooth guest experience by coordinating reservations, maintaining cleanliness, and assisting with general operations while fostering a warm and inviting atmosphere.

Essential Functions and Duties:

• Welcome guests with a friendly smile and assist with seating arrangements in the restaurant.
• Provide guests with menus and communicate promotions, seasonal offerings, and general bar knowledge.
• Monitor activity to determine seating availability and manage guest flow efficiently.
• Utilize the reservation system to manage reservations, update seating charts, and assist with inquiries.
• Perform opening and closing duties, including cleaning, restocking, and preparing the restaurant for service.
• Assist with side work, such as folding silverware and maintaining cleanliness in the restaurant.
• Respond promptly and courteously to guest inquiries and resolve any immediate concerns.
• Answer telephone calls, handle reservations, and transfer calls as necessary.
• Work collaboratively with team members and other departments during special events or peak service periods.
• Thank guests as they leave, invite them to return, and relay guest feedback to the manager on duty.
• Ensure compliance with dress code and maintain a high standard of personal appearance and grooming.
   

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
 

Required Experience, Education, and Skills:

• Knowledge of restaurant operations preferred, but not required.
• Strong customer service skills with the ability to create a welcoming atmosphere.
• Excellent spoken and written communication skills.
• Ability to multi-task, follow directions, and maintain composure in a fast-paced environment.
• Flexible schedule with availability to work evenings, weekends, and holidays as needed.
• Prior experience in a restaurant or hospitality setting preferred, but not required.
• Ability to stand and walk for prolonged periods and perform light physical tasks.
• Strong organizational skills and attention to detail to manage reservations and seating arrangements.
   

Work Environment:

• Requires standing and walking for extended periods during shifts.
• Frequent interaction with guests, staff, and supervisors in a fast-paced setting.
• Ability to perform light physical tasks, such as carrying menus, folding silverware, and restocking supplies.
• Flexibility to work evenings, weekends, and holidays as needed to meet business demands.
   

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Join us in creating extraordinary experiences and opportunities for our guests and team members.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2025-10-08

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.