At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Report to: Head of Agency Growth & Transformation
Location: Hochiminh City
Function: Agency Distribution | Department: Agency Planning and Strategic Initiatives
Role: Independent Contributor


THE OPPORTUNITY:
We are looking for an Agency Growth and Transformation, Specialist who supports the Strategy and Transformation team in executing organizational strategies, coordinating cross-functional initiatives, and assisting in the delivery of projects that enhance customer value, operational efficiency, and distribution performance.

ROLES AND RESPONSIBILITIES:

Strategic Initiatives & Framework

• Assist in implementing execution plans for strategic initiatives and transformation projects.
• Support development of governance structures and frameworks that guide priorities and business objectives.

Project Management

• Coordinate planning and tracking of cross-functional projects
• Prepare project documentation, monitor timelines, and escalate risks to ensure delivery standards

Customer Focus

• Collect and organize customer data for segmentation and targeting analysis to enhance value propositions
• Support development of tailored propositions for different customer profiles.

Distribution Experience

• Help identify operational pain points in sales processes and document improvement opportunities.
• Assist in deployment of digital tools and automated workflows that enhance productivity and customer engagement

Market Insights

• Gather and consolidate market data, competitor information, and industry trends.
• Prepare summary reports to support strategic decision-making.

REQUIREMENTS:

• Experience: 3+ years of experience with exposures in sales & distribution, customer experience, project management and strategy (experience in agency is a plus).
• Strong communication and collaboration skills
• Detail-oriented and organized
• Proactive and open to learning
• Creative mindset with willingness to contribute ideas

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.