City, State:

Grand Junction, Colorado

The DoubleTree by Hilton Grand Junction is looking for a Part Time Security Attendant.

About our Hotel:
The DoubleTree by Hilton is a resort style paradise in the Grand Valley of Colorado overlooking the famous bluffs of the Grand Mesa. The DoubleTree is part of the Hilton Family of Brands and is managed by Stonebridge Companies. Our hotel offers 273 guestrooms and over 12,000 square feet of conference space. For dining options we offer the Bistro 743 and separate 743 Lounge.
If you take hospitality to heart and love making someone’s day, you are in the right place! At DoubleTree by Hilton you can share what inspires you and help others discover the world as they go. For more information about our Hotel and brand please visit:
http://www.doubletreegrandjunction.com/

Some of our benefits:
- Opportunities for career growth
- Discounted Hotel rooms
- Medical, Dental and Vision insurance (Eligibility: 30 days after hire)
- 401(k) retirement plan offered after 6 months, eligible for company match at 1 year
- Free Life Insurance to all Full Time Associates
- Short term disability, accident insurance and cancer coverage
- Life assistance program
- Flexible spending account (FSA)
- Discounted meal program
- Anniversary Pay
- Holiday Pay
And much more!

 

The purpose of a Security Attendant is to ensure the safety of guests and associates and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Check alarm systems, security cameras, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas
• Promote safe work practices and serve as key contributor to associate safety initiatives that could include Safety Committee meetings, training, etc.
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Assist Maintenance team with completing routine repair work orders, as requested by Chief Engineer
• Assist Front Desk staff with distributing guest receipts to rooms prior to check-out (overnight shift only).
• Manages inbound and outbound packages and shipments for hotel guests and associates (day shift only)
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

REQUIRED COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers. 

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards. 
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance. 
• Demonstrates the desire and ability to provide high quality service to both internal and external customers. 
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed. 
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up. 

QUALIFICATIONS AND REQUIREMENTS:

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Ability to operate hand held two-way radio and knowledge of ten codes.
• Knowledge of fire-safety procedures

EDUCATION/EXPERIENCE

A high school diploma or general education degree (GED); or 3 to 6 months of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence, and memos in English.  Ability to write simple correspondence in English.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

CERTIFICATES AND LICENSES

Must possess current CPR/First Aid certification.  

WORK ENVIRONMENT:

Exposure to outdoor weather conditions 1/3 of the time.

PHYSICAL DEMANDS:

Physical Activity: 

• Standing, walking, talking or hearing more than 2/3 of time.
• Sitting, using hands to finger, handle or feel less than 1/3 of time.
• Lifting or exerting force up to 50 lbs. 1/3 of time.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.