State Streets Alpha Middle Office Product Implementation team is seeking a versatile individual with strong Cash Services and Front Office Support Services experience for the Head of Cash and Front Office Support Product Implementation, Managing Director. The successful candidate must possess skill developing implementation practices and building high performing teams that can be scaled up for complex implementation requirements and client interactions. This individual would need to have market working knowledge of best practices tied to Cash treatment by investment managers, various cash profiles that clients could leverage for treatment of cash, and hands on experiences of CRIMS for driving meaningful discussions with clients on Alpha’s Cash Services and Front Office Services model.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM.

State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As Head of Cash and Front Office Support Services, you will

• Provide guidance to teams on technical analysis and advice to clients (internal and external) on current and future state data-centric operating models.
• Emphasize and drive the need for standard artifacts within the team to be leveraged as “controls” and “tollgates” within the implementation framework tied to Cash and FOS.
• Work with leadership on cost and budget management tied to implementation resources and create necessary efficiencies through creating better output from our teams by better training and augmenting certain roles from vendor partners
• Ensure that teams have knowledge of analysis best practices and document data mappings from source systems involved in the solution, where applicable.
• Drive improvements in the Project Plans with tightened governance of interdependent tasks across workstreams and within workstreams.
• Work with Product teams on Implementation requirements and ensuring they are on the Product roadmap for timely delivery. Ensure there is adherence to standards as best as possible and eliminate customizations by thorough review of client requirements with implementation leads.
• Provide resourcing timely to new implementations or live client change management demands.
• Lead Service Definitions and pre-sales initiatives when called upon to do so.
• Consolidate application design for global strategic model.
• Display a culture of ownership and accountability into the team and enhance leadership behaviors within the team. Drive cross pollination of intra service families and participate in inter service family cross pollination to promote the culture of ONE Alpha Middle Office Product Implementation team.

What we value

These skills will help you succeed in this role

• Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
• Demonstrate understanding of Operations processes and procedures and an ability to effectively partner with cross functional services team.
• Excellent communication and interpersonal skills, written and oral; confident in interaction with clients and senior stakeholders and executive leadership.
• Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing detailed business requirements. Very strong interest in the underlying detail of the analysis is encouraged
• Communicate complex analysis and insights to senior stakeholders and business leaders, both verbally and in writing

Education & Preferred Qualifications

• Bachelor’s Degree in technology, finance, business or equivalent,
• Minimum 15 years related experience in financial services technical projects
• Knowledge of financial service industry – cash & IBOR / CRIMS is preferred
• Knowledge of SDLC methodologies

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$170,000 - $252,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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