1. Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.

2. Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. Provides documentation support for complex documentation in electronic health record during provider visit.

3. Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices.

4. Addresses situations or decisions to ensure patient concerns and needs are met.

5. Reinforces patient education to improve care outcomes and safe patient practices.

6. Assists the provider/RN in performing and documenting tests and procedures.

7. Assists in discharging the patient at the completion of the office visit reinforcing the after visit summary. Aids in the completion of medication, laboratory, and radiology orders as needed.

8. Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. 9. Participates in patient panel management. Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.

QUALIFICATIONS:

• Valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse license. Some departments may require additional certifications.

• American Heart Association Healthcare Provider Basic Life Support (BLS). 

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of Fifty (50) pounds without assistance

• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

• Manual dexterity and hand-eye coordination to perform patient care procedure

WORK ENVIRONMENT:​

• Frequent exposure to sharp objects and instruments

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Occasional high noise level in work environment

• Standing and/or walking for extended periods of time

• Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

• Occasional contact with aggressive and or combative patients.