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We are looking for a Solution Architect who will play a pivotal role in delivering technical solutions to our partners within the Groceries vertical. The primary objective of this position is to facilitate the seamless integration of grocery partners with Bolt Grocery APIs and technological solutions.

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<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<gh-role-detail>

<title>About the role</title>

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As a Solution Architect, you will collaborate with multiple business and engineering stakeholders, both internal and external to Bolt; therefore, strong communication and project management skills are essential.

In addition, this role involves working with APIs and related tools, investigating and troubleshooting various issues and bugs, and collaborating with cross-functional teams such as Product, Engineering, and Operations to effectively scale our business.

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<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

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• <point>Managing and supporting integration efforts by handling incoming integration requests, proactively reaching out to POS companies, guiding implementation efforts, and assisting integrators with testing and best practices.</point>
• <point>Overseeing integration projects by organizing and managing timelines, setting expectations, monitoring delays, and maintaining effective communication with partners throughout the process.</point>
• <point>Partnering to build and sustain relationships with integrators, tracking tasks across tools like Jira and Slack, acting as the primary contact for enterprise accounts, resolving technical issues, and escalating critical problems as needed.</point>
• <point>Gathering and communicating technical requirements by collaborating with partners to define valid strategies, transitioning partners to Tech Support when applicable, and ensuring alignment with project goals.</point>
• <point>Enhancing and scaling solutions by identifying bottlenecks, improving integration processes for long-tail retail, and documenting scalable solutions for e-commerce platforms, WMSes, and POS systems.</point>
• <point>Documenting and providing on-site support by developing and maintaining clear technical documentation, ensuring the adoption of tools like Sandbox, and traveling to partners for problem-solving or on-site launches when necessary.</point>

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<gh-requirements>

<title>About you:</title>

<bulletpoints>

• <point>You understand the DeliveryStore platform’s architecture, components, and capabilities.</point>
• <point>You leverage a strong technical background to collaborate effectively with engineers in their technical language, applying foundational computer science knowledge (e.g., encryption/decryption methods, network protocols, and API understanding), using tools to debug and monitor client-server interactions, analyzing technical solutions to identify strengths and weaknesses, evaluating integration alternatives to determine the most efficient option, and breaking down complex solutions into actionable engineering tasks clearly communicated to the development team.</point>
• <point>You work seamlessly with engineers (both from our team and external partners), enabling the individuals to grasp technical complexities and identify inadequacies from less competent outsourcing partners.</point>
• <point>You communicate excellently to facilitate participation in high-level stakeholder meetings.</point>
• <point>You draw on extensive experience in project and process management to proactively lead projects for partners of all sizes — from enterprise-level organizations with multiple technical teams to SMBs with minimal resources, including those relying on a single contracted freelancer for specific integration tasks.</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<gh-perks>

<title>Why you’ll love it here:</title>

<bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location and role.</text>
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