Posted:
7/21/2024, 5:00:00 PM
Location(s):
Karnataka, India ⋅ Jalisco, Mexico ⋅ Tlaquepaque, Jalisco, Mexico
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Consulting ⋅ Software Engineering
Description -
HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.
We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.
At HP, the future is yours to create!
Job Summary
• The role specializes in working with cross-functional teams by supporting group progress including scheduling, prioritizing, expectation setting, and cost management for projects relating to information system improvements.
Responsibilities
The Candidate will provide business product support, support documentation and issue resolution for Print and Personal Systems New Product Introductions (NPIs) and Current Product Enhancements (CPEs) within the support website & other digital channels as per the scope of the business.
Role will require to perform software delivery and data interpretation / conversion services and will support content quality assurance and adherence to established business rules and standards as established by the needs of the business.
Generic skills
• Performs basic needs assessment and identifies project/program priorities requiring general domain knowledge and developing business experience.
• Supports and may lead IT projects within local organization with limited resource requirements, risk, and/or complexity often related to network, server or software upgrades or implementations.
• Assesses risk to project/program success and makes decisions within limited parameters under regular supervision.
• Receives regular and general instruction, guidance, and direction from others on project/program priorities in the form of specific objectives.
• Communicates basic and moderately-complex technology concepts; interacts with others to inform and provide suggestions for action.
Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 3-5 years of work experience, or an advanced degree with work experience.
Preferred Certifications
• ITIL or other certifications would be useful
Knowledge & Skills
• Project management
• Project planning
• Information technology (IT)
• Systems integration
• Project management software
• Process improvements
• Infrastructure design
• Security management
• Risk management
• Internal communications
• Contract management
• Project controls
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.
Complexity
• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.
#LI-POST
Job -
Information TechnologySchedule -
Full timeShift -
No shift premium (Mexico)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Website: http://www.hp.com/
Headquarter Location: Palo Alto, California, United States
Employee Count: 10001+
Year Founded: 1939
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Computer ⋅ Consumer Electronics ⋅ Hardware ⋅ IT Infrastructure ⋅ Software