Scheduled Hours

40

Position Summary

Provides leadership in role to direct and manage project work to ensure appropriate communication of project status, scope, risk; manages the project process per standards and guidelines in order to facilitate the completion of projects within budget and schedule. Project work usually impacts multiple business units and/or departments; involves coordination on complex or ambiguous issues and requires innovative thinking, significant ingenuity and flexibility. Workload may include managing multiple projects, at various stages, simultaneously or a single more complex, risk-involved project. May provide program level oversight to multiple related projects. This team member builds and maintains working relationships with sponsoring organizations, stakeholders, team members, vendors, and other departments involved in the projects. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks and leads and directs the work of others. This position will actively participate and contribute to the WU IT Project Manager Community of Practice.

Job Description

Stakeholder and Customer Engagement

• Creates and executes project communication plan.
• Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties in a timely manner.
• Sets and manages customer and stakeholder expectations specific to the project.
• Communicates project direction, approach, priorities, events and status to all project resources and business sponsors.
• Builds working relationships with team members, vendors and other departments involved in the projects.
• Influences decision-making on projects; works with key stakeholders, sponsors and senior management to secure acceptance and approval of deliverables.

Project Analysis and Planning

• Analyzes and selects appropriate project management methodologies to develop plans, assign roles and responsibilities, manage tasks and deliverables; authors improvements to methodologies.
• Develops project charter, budget and work breakdown structure (WBS) and other required components of the project plan (change management plan, scope management plan, cost management plan, risk management, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).
• Identifies needed resources, negotiates use of those resources, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables.
• May analyze and manages program resource requirements and allocations across multiple related projects.

Project Execution, Monitoring and Control

• Manages execution of project and program plans to support the ongoing needs of the IT department's customers.
• Tracks and monitors project and program health utilizing standard metrics for schedule, scope, budget and stakeholder engagement; tracks actual results to plan and analyze impact to report status; takes corrective action.
• Assigns work to project team and coordinates resources.
• Assures all necessary project deliverables are completed according to specification in the quality plan.
• Manages the stated scope and requirements assuring project changes are highlighted, understood and approved by the project sponsor.
• Assesses and mitigates project risks and issues; engages project team to identify and resolve problems; may track and manage program level risks for multiple related projects.
• Relies on extensive knowledge and professional discretion to achieve goals.
• Manages project procurements and external service providers.
• Schedules and facilitates meetings related to projects; may facilitate program level meetings.
• Manages project closeout activities.

Project Leadership

• Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations.
• Lends expertise to multiple project teams and task forces.
• Coordinates and facilitates lessons learned sessions for all projects, identifying opportunities for continuous improvement.
• Ensures project team(s) effectively utilize internal project management process and documentation standards.
• Actively participates and contributes to PM Community of Practice.
• Mentors and coaches junior team members.

Project Financial Management

• Collaborates with Project owner to develop project budget.
• Manages project costs and forecast to budget.
• Identifies and manages budget risk.
• Collaborates with Project Owner to identify and quantify impact of project changes on budget.
• May manage program level budget for multiple related projects.

Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
• The offices of the CIO and IS&T at West Campus and North Campus.
• There will be activities that require trips to many university offices and offsite locations.

Physical Effort

• Typically sitting at a desk or table.
• Typically standing or walking.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (6 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

Master Project Manager (MPM) - American Academy of Project Management (AAPM), Project Management Professional (PMP) - Project Management Institute (PMI)

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Clinical Support, Communication, Critical Thinking, Deliverables Management, Higher Education Technology, Information Technology Infrastructure Library (ITIL), Leading Project Teams, Matrix Leadership, Microsoft Office, Microsoft Project, Multi-Management, Multitasking, Project Administration, Project Budgeting, Project Communications Management, Project Costs, Project Management Software (PMS), Project Planning, Strategic Communication Planning, Work Breakdown Structures (WBS), Working Independently

Grade

G16

Salary Range

Base pay is commensurate with experience.

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.