Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Sr. Manager, OpEx and Process Optimization is a key team member of the Global Patient Operations Capabilities (GPOC) team that requires a high degree of independence, functional knowledge, leadership, and planning capability. The primary responsibility is to lead transformative change and strategic initiatives across Global Patient Operations functions that influence the supply chain of CAR-T patient material, including Apheresis Operations and Global Scheduling. This role will have visibility and impact across all processes within GPO and interface closely with their functional leaders.

Key Responsibilities

• Lead medium and long-term initiatives that drive transformative change in our commercial and clinical operations processes

• Executing multiple projects of moderate complexity by leading cross-functional teams individually or with the help of a program manager

• Identification, creation, refinement, and post-implementation audit of business cases impacted by process improvement initiatives

• Ability to integrate technical, business, and customer information to generate novel and differentiated solutions and concepts

• Critically evaluate Global Patient Operations processes and operational data such as, but not limited to, turn-around-times, defects, process flow charts, and end-to-end value stream analysis, to determine effectiveness of tools, processes, and systems

• Have strong operations, functional, and systems knowledge to design solutions that fulfill business requirements with related functional teams

Critical Competencies

• Leadership skills - Proven ability to form and lead strong multi-functional teams to achieve Global Patient Operations objectives and strategic initiatives, possess the ability to build trust, influence others, resolve conflicts, and work under critical timelines

• Results orientation - A results-oriented individual with a proven record of leading teams to successful outcomes through ambiguous or challenging circumstances, self-starting and will take action without prompting or direction from others to solve problems

• Communication and Collaboration skills - Works effectively in a team-based organization, collaborating cross-functionally to builds strategic alignment in a rapidly growing and maturing organization, maintaining an appropriate communication plan with timely reporting, and strong presentation skills to senior leaders and stakeholders, instilling confidence through leadership and action

• Integrity - Possesses unquestioned integrity and strong business ethics, demonstrating a firm commitment to the company’s beliefs, values, and organizational goals, while making a positive contribution to the organization

• Strategic capabilities – collaborate with senior leaders, functional managers, and staff to develop a strategic roadmap for business process improvements, facilitate the project activation process through review and alignment with KPIs and prioritization of functional resources

• Analytical and problems solving skills - Adept at using problem solving and advanced analytical techniques, tools, and methods to identify, characterize, and assess emerging issues and areas for opportunity

• Mentor and coach to Global Patient Operations resources on leadership, process improvement methodologies, standards, and tools

Minimum Qualifications

• 5+ years of work experience in an engineering, supply chain, process improvement, lean, or operations excellence type role

• Experience working in a highly regulated industry (e.g. pharma, medical device, aviation)

• Bachelor’s degree in life sciences, engineering, supply chain or operations

• Ability to travel up to 20%

Preferred Qualifications

• Strong working knowledge of process improvement tools and methodologies, Lean Six Sigma certifications preferred but not required

• Strong working knowledge of project management tools and methods, CAPM or PMP certifications preferred but not required

• Experience utilizing a combination of analytical, empirical, computational, and statistical methods to gain deep understanding of internal processes

• Demonstrated learning agility on new subject matter

• Experience in managing ambiguity and ability to act as a change protagonist

• Strong working knowledge of relevant regulatory guidelines (e.g. cGMP, GTx, ATMPs)

The starting compensation for this job is a range from $114,000 - $144,000

plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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