Senior Associate – Fieldglass/APAC Region Support

Posted:
7/21/2024, 5:00:00 PM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Senior

Field(s):
People & HR

Workplace Type:
Hybrid

Responsible for managing contingent labor, ensuring compliance with regional labor laws, and overseeing the invoicing process. Role will also include collaborating with various stakeholders to provide effective contingent labor solutions and ensuring seamless system integrations.

About the Role:

  • APAC Contingent Labor Management:
  • Oversee the recruitment & management of contingent workers across the Asia-Pacific region via Fieldglass.
  • Ensure hiring and management practices are compliant with regional labor laws and supplier contracts.
  • Collaborate with hiring managers to understand business needs and provide contingent labor solutions.
  • Analyze and report on contingent labor metrics such as spend and headcount as and when requested.
  • Contingent Labor Supplier Interaction:
  • Establish and maintain strong relationships with contingent labor suppliers in the APAC region.
  • Ensure contractor employment aligns with contracts terms of service with suppliers.
  • Coordinate with suppliers to address any issues related to the contingent workforce, such as billing discrepancies or service delivery issues.
  • APAC Invoicing Process Management:
  • Manage the invoicing process for services rendered by contingent workers in APAC.
  • Ensure accurate and timely processing of invoices and resolve any discrepancies.
  • Develop and implement process improvements to increase efficiency and reduce errors in the invoicing process.
  • Job Posting and Work Order Creation:
  • Assist in creating job postings & work orders using appropriate job templates and ensure compliance with company policies that align with company standards and procedures.
  • Coordinate with hiring managers to determine job posting timelines and deadlines.
  • Provide guidance on job posting best practices to improve candidate engagement.
  • Coordinate with supplier and manager to ensure proper work order assignments
  • Integration Check and Resolution:
  • Monitor and identify integration issues in both inbound and outbound feeds with Fieldglass.
  • Fix system errors to enable accurate data integration and update account information as necessary.
  • Collaborate with managers and MSPs to resolve errors and ensure accurate data integration.
  • Conduct root cause analysis and implement process improvements to prevent future integration issues.
  • Project Management:
  • Identify and lead projects aimed at improving processes and user experience.
  • Collaborate with teams such as Fieldglass, Randstad, S4Hana, and Sourcing on various initiatives.
  • Manage projects such as invoicing automation, TR Worksite/Location updates, and script migration to Informatica, ensuring successful implementation and integration.
  • Reuters Business Support:
  • Manage the creation and updating of profiles for Reuters freelancers and contractors.
  • Gather and ensure proper mapping of job codes for contract workers (CL workers) with full-time employees (FTE workers) in collaboration with Randstad UK and HR teams.
  • Provide reports and support for freelancers working on UK Bank Holidays and other specific requirements.

About You:

  • Above of 5 years of experience in contingent workforce management, vendor management, or related areas.
  • Proficient in Fieldglass or similar contingent workforce management systems.
  • Bachelor's degree in a relevant field or equivalent experience.
  • Strong change management experience and delivery
  • Strong understanding of APAC labor laws and compliance requirements
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Project management skills, with the ability to lead and execute initiatives successfully.
  • Proficiency in Microsoft Office suite and data analysis tools.

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What's in it For You?


You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  • Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

Thomson Reuters Corporation

Website: https://thomsonreuters.com/

Headquarter Location: Toronto, Ontario, Canada

Employee Count: 10001+

Year Founded: 1977

IPO Status: Public

Industries: Advice ⋅ Analytics ⋅ Financial Services ⋅ Management Consulting ⋅ Professional Services ⋅ Risk Management ⋅ Software