Job Description

Role Summary:

​The Regional Medical Information Specialist (RMIS) is responsible for Medical Information, handling of inquiries and Medical Education and Training of internal stakeholders and reports into the Director responsible for Medical Information.

Responsibilities and Primary Activities:

Accountabilities

• Medical Information: Initially and with guidance from more tenured colleagues, responds to standard and complex Medical Information Requests (MIRs) utilizing Scientific Response Documents (SRDs), creates customized ad-hoc responses to inquiries from healthcare providers in writing and/or verbally, based on complexity. Makes decisions within guidelines and policies, which affect a range of routine client/customer, operational, and project activities. Generates insights from Medical Information capabilities to inform strategy for stakeholders. Supports process optimization and continuous improvement initiatives.

• Medical Education and Training: Collaborates with internal stakeholders to develop training materials and identifies training gaps. Helps develop and deliver of scientific training materials to DPOC and other regional colleagues.

• Other tasks as assigned.

Cross-Functional Collaboration

• Partners with key stakeholders (e.g., other reviewers of Medical Information Letters, Publications, Scientific Affairs, Field Medical teams) to ensure assets are available with the appropriate content to meet the needs of external customers and internal stakeholders. Over time, becomes a resource within the therapeutic area for the regional functions.

• Collaborates with regional colleagues (e.g. Medical Operations and Designated Point of Contact (DPOC)) to ensure the smooth handling and response of medical information requests from Healthcare Professionals (HCPs).

Required Qualifications, Skills, & Experience

Minimum

• Advanced degree (PhD, PharmD, MSN, MS in life sciences). Bachelor's degree in pharmacy/medicine/life-sciences also is considered.
• Knowledge of the specified therapeutic area
• Solid awareness of the function and value of medical information
• Excellent interpersonal and communication skills (written and oral)
• Excellent organisational and prioritisation skills
• Ability to work across Asia Pacific time zones
• Multi-tasking skills

Preferred

• Advanced knowledge of the specified therapeutic area
• Hands-on experience or demonstrable interest in using generative AI for medical information operations and practical knowledge of Microsoft Power Platform tools (such as Power Automate, Power Apps or Power BI)
• Experience working in medical information
• Negotiation skills for interaction with cross-functional teams
• Strong analytical skills
• Ability to work in a complex organisational environment and effectively operate in a team-oriented structure as well as by oneself

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Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Accountability, Biopharmaceutics, Collaborative Development, Communication, Continual Improvement Process, Customer-Oriented, Customer Relationship Management (CRM), Customer Service, Execution Excellence, Generative AI, Health Professional Education, Interpersonal Communication, Management Process, Medical Staff Training, Medical Teaching, Medical Training, Prioritization, Project Management, Taking Ownership

 Preferred Skills:

Job Posting End Date:

06/15/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.