Posted:
3/24/2025, 5:00:00 PM
Location(s):
Illinois, United States ⋅ Chicago, Illinois, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
The IFM Director is responsible for developing and implementing a comprehensive Integrated Facilities Management (IFM) strategy that delights clients and ensures long-term, mutually beneficial relationships. This role involves anticipating client needs, delivering exceptional performance, building financial plans, creating high-performing teams, and aligning the firm's strategy with business opportunities in the IFM space.
Your day-to-day tasks will include:
Establishing and implementing a visionary IFM strategy aligned with client objectives
Building and nurturing high-performing IFM teams across multiple client accounts
Overseeing account financials to meet or exceed growth and profitability targets
Becoming a trusted advisor and industry thought leader in IFM best practices
Identifying and pursuing new business opportunities in the IFM sector
Spearheading the development and implementation of innovative IFM practices
Collaborating with cross-functional teams to win new IFM contracts and expand service lines
Providing mentorship and coaching to elevate team performance
Desired experience and technical skills:
Requirements:
Bachelor's degree in Facilities Management, Business Administration, or related field
10-15 years of experience in Integrated Facilities Management or related industry
Proven track record of leading large-scale IFM programs for major clients
Strong financial acumen and experience in managing complex budgets
Excellent communication and presentation skills
Preferred:
Strategic vision and ability to develop long-term IFM strategies
Deep understanding of client needs and ability to build lasting relationships
Skilled in building, motivating, and developing high-performing teams
Consistently delivers exceptional results in IFM operations and client satisfaction
Innovation mindset and continuous improvement approach
Adept at leading teams through evolving IFM landscapes
In-depth knowledge of IFM trends, technologies, and best practices
Estimated total compensation for this position:
146,880.00 – 183,600.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Website: https://www.us.jll.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1783
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Real Estate