JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices.  We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Compliance Investigation Specialist

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Department: Legal Affairs

Location: On site, Laval, QC (4204 boulevard Industriel, H7L 0E3)

THE ROLE

We are seeking a hands‑on Internal Investigations Specialist to support our Global Compliance function, reporting directly to the Global Compliance Director. This role is ideal for a strong investigator—such as a CFE, auditor, or compliance specialist.

The role requires a strong understanding of compliance frameworks applicable to complex, high‑risk industries—including fuel distribution, tobacco, lottery/gaming, financial transactions, anti‑corruption, and AML environments.

WHAT YOU’LL DO

Want to start your career with us? Here's an overview of the main responsibilities of this position:

1. Internal Investigations

• Manage end‑to‑end cases: intake, evidence collection, interviews, documentation, and reporting.
• Investigate fraud, theft, misconduct, bribery/corruption, conflicts of interest, and AML concerns.
• Apply structured, objective, and consistent investigative methodologies.
• Draft clear, practical reports for leadership and cross‑functional teams.
• Maintain confidentiality, data integrity, and proper handling of evidence.

2. Collaboration With Internal Stakeholders & Internal Audit

• Partner with Internal Audit to share insights, trends, and root‑cause findings.
• Work with HR on employee‑related investigations and workplace concerns.
• Collaborate with Operations, Loss Prevention, Finance, Legal, and IT Security for fact‑finding and remediation.
• Bring a team‑oriented, solution‑focused mindset to cross‑functional work.

3. Support Compliance in High‑Regulation Environments

• Apply working knowledge of anti‑corruption, AML, and retail regulatory requirements.
• Understand obligations linked to fuel distribution, tobacco controls, lottery/gaming, and age‑restricted sales.
• Integrate compliance expectations into investigations and recommendations.

4. Corrective Action Plans & Remediation

• Develop clear, actionable remediation plans following investigation findings, addressing root causes and control gaps.
• Work with stakeholders to assign ownership, timelines, and measurable outcomes for corrective actions.
• Track progress until full closure and escalate risks or delays appropriately.
• Support development or revision of policies, SOPs, controls, and training materials tied to investigation outcomes.

5. Reporting, Audit Cycle Support & Compliance Governance

• Maintain accurate case files, dashboards, KPIs, and investigation metrics for quarterly and annual reporting.
• Support Internal Audit with data, recurrent themes, systemic vulnerabilities, and evidence needed for scheduled reviews.
• Contribute to enterprise‑level compliance reports, board/executive briefings, and compliance maturity assessments.
• Ensure documentation meets legal, regulatory, and internal quality standards.

WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Education:

• Bachelor’s degree in Law, Criminal Justice, Accounting, Business, or a related field.

• Preferred certifications:

  • CFE (Certified Fraud Examiner)

  • CIA (Certified Internal Auditor)

  • CAMS (Certified Anti‑Money Laundering Specialist)

  • CCEP/LPEC or similar compliance certifications

Experience:

• 5-8 years of experience in internal investigations, compliance, forensic auditing, risk management, or corporate ethics.

• Strong familiarity with regulatory expectations and investigative best practices within highly regulated environments.

• Experience with high‑volume retail, energy/fuel, tobacco, lottery/gaming, or financial‑crime‑exposed industries is an asset.

• Skilled in conducting difficult interviews, analyzing complex fact patterns, and preparing high‑quality investigative reports.

• Ability to work with cross‑functional leaders, influence decision‑making, and navigate sensitive or confidential matters.

Knowledge and skills:

• Strong ethical judgment and integrity

• Excellent collaborator and team player

• Effective communicator with strong interpersonal skills

• Influencing and stakeholder‑management capability

• Change‑management mindset; ability to champion new processes

• Investigative interviewing skills

• Analytical thinking and attention to detail

• Ability to remain calm and strategic in sensitive situations

 
Language skills:

• Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

• Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)

• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.

• Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.

• Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

• Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.

• Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.

• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.

• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.

• Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

#LI-GE1

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.