At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clinical Operations Analyst II - East Region

                        

Location

Austintown

                    

Facility

Austintown Medical Outpatient Center A B C

                     

Department

FHC Administration-Regional Operations

                      

Job Code

T2206S

                     

Shift

Days

                       

Schedule

7:30am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As Clinical Operations Analyst II, you will provide onsite training and direct support to caregivers in the proper and optimal use of clinical information systems. Under the supervision of the designated Manager and the Administrative leadership, your efforts will help caregivers better understand necessary systems, such as the Electronic Medical Record (EMR). While in this position, you will also have opportunities to explore professional development and career advancement within Cleveland Clinic. 

A caregiver in this position works from 7:30am to 5:00pm and will provide support to facilities in Austintown, Kinsman and Warren.

A caregiver who excels in this role will:  

• Maintain thorough understanding of site-specific physician adoption plan. 

• Review progress toward goals and objectives detailed in the plan. 

• Coordinate and provide caregiver training and support using classroom, computer-based and one-on-one training. 

• Maintain education materials and monitor caregiver training and proficiency requirements, 

• Coordinate and provide new physician on-boarding in collaboration with Office of Physician Staff Affairs and physician remote access connection to the EMR when required. 

• Promote maximum utilization of EMR within the physician group and serve as a primary contact for caregiver EMR related issues. 

• Provide ongoing techniques to better incorporate and utilize the EMR. 

• Identify opportunities for improvement and work with the administrative team, project teams, and ITD/CSO to design and implement improvements, clinical systems and workflows. 

Minimum qualifications for the ideal future caregiver include:  

• Associate’s degree in related field and four years of applicable clinical experience OR Bachelor’s degree and two years of experience may substitute work experience
• Experience typically supported by license in a medically related field
• Must have a valid State driver's license (VDL), and a safe driving record

Preferred qualifications for the ideal future caregiver include:  

• Licensed in the State of Ohio as a Registered Nurse (RN) 

• Bachelor's Degree in related field 
• Experience with clinical information systems or computerized physician order management
• Experience in education/training/teaching or human resources development
• Experience in a multi-entity health care system strongly preferred

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 25 pounds.
• Ability to travel throughout the hospital system

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.