Posting End Date:

August 27, 2024

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within. We are looking for outstanding employees who share our vision to be the best in everything we do, from safe and reliable operations to innovative solutions and complete team commitment and dedication to our values!

Do you have a desire to provide exceptional account management sales support for builders considering connection to the natural gas system? If so, this might be the opportunity for you. The role of Advisor, Inside Sales Support is accountable for providing a "Best in Class" customer experience environment for builders across the province coupled with a strong new construction data management and mass communication support model.

If this opportunity interests you, apply today! #joinourteam

What You Will Do:

• The exceptional account management of builder house accounts with the goal of creating high customer satisfaction levels in a predominantly office-based environment

• Drive natural gas attachment and conservation sales results

• Proven ability to lead, initiate and manage change through innovative problem solving and strategic thinking

• Data management and reporting responsibilities using internal and third-party data including accurate and timely market outlook and forecasting reports

• Internal liaison between attachment/engineering/asset management/regional operations groups and the sales team to drive clarity of process and clear lines of communication with builders

• Ensure consistent understanding and application of attachment policies and processes and develop recommendations for improvement

• Provide outreach, training and education to the residential new construction market on new systems, policies and procedures as they arise via newsletters, webinars and other virtual and electronic means

• Gather regional market intelligence reports, industry and customer trends, purchasing behaviors and other relevant information to help advise product positioning and market strategies

• Occasionally represent Enbridge at outside events as required

• Focus on your own development through various initiatives, project work and training opportunities

Who You Are:

You have the following education and skills:

• Post-secondary education and/or equivalent experience that includes 4+ years' in B2B sales, customer satisfaction/care and/or marketing strategy

• Strong understanding of the residential new construction market including the impacts of energy transition

• Analytical skills with an ability to work under pressure, prioritizing multiple tasks while meeting deadlines

• Excellent interpersonal and relationship building skills including the ability to communicate effectively across all organizational levels and the ability to work independently and as part of a team

• Advanced proficiency in Microsoft Office Suite i.e. Excel, Word, PowerPoint

• Experience with Power BI, Maximo, GIS, Get Connected would be considered an asset

• Comfortable advocating for the use of natural gas as an affordable and resilient energy solution

Preferred:

• Related demand side management or conservation industry experience

• Familiarity with building codes and standards

• Experience with municipal governments

Working Conditions:

• Occasional customer visits and some overnight travel, mainly within Ontario, may be required.

• Evening and weekends may be for event participation.

Flex Work Clause

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com