Sr. Training Facilitator

Posted:
8/29/2024, 3:36:14 AM

Location(s):
Texas, United States ⋅ Houston, Texas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Posting End Date:

September 10, 2024

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

The primary focus of this role is to build broad and/or deeper senior technical expertise within the Regions by directly leading the work of a small team (2) in the coordination and implementation of the operations training, employee competency and Operator Qualification Program in their area of responsibility. This includes, but is not limited to, the coordination of training activities related to technical competencies. Collectively, the Technical Training group supports the development and continual growth of a knowledgeable, skilled, team-oriented workforce. This lead position will be instrumental in ensuring Regional standardization of activities and tracking of continuous training development improvement measures. 

Apply today to this excellent opportunity on our diverse team! #joinourteam

See below to understand the full scope, and we look forward to your application!

What You Will Do:

  • Manage the creation, review, update, and approval of all training material/curriculum competencies mapped to the Region client group.  

  • Lead and/or participate in Competency Assurance activities for Region client group staff, including the implementation of the Administration Training Learning and Evaluation Processes. 

  • Ensure current, accurate and complete training and competency records for Region staff are maintained and stored in compliance with the Enbridge Records Management Policy.

  • Execute comprehensive internal assessment, annual review, and compliance verification activities designed to validate that Region training processes are: being followed; aligned with client group department plans; in compliance with internal and external requirements; and effectively achieving their purpose.    

  • Lead the development and execution of Regional client and partner engagement strategies.

  • Lead in the development and continuous improvement of Operations Training Program documentation and guidance material.

  • Lead continual program improvement through peer reviews and the GT Management of Change (MOC) Process.

  • Lead in fostering a work environment that values continuous improvement, champions change, and encourages collaboration and teamwork.

  • Lead the development of training programs and materials that foster the culture of individual self-control required to form the foundation of a high performance organization.

  • Monitor Regional training progress and create meaningful metric tracking reports for management review.

  • Makes responsible decisions not usually subject to technical review, on all matters assigned, except those involving large sums of money or long‐range objectives.

  • Build training FAQs to and research best practices for potential adoption and enhancements to current training processes.

  • Lead and/or participate on internal/external committees (i.e. regional committees, industry meeting) as required.

  • Facilitate training, awareness and engagement sessions as required to support the implementation and execution of training programs within the region

  • Establish and maintain strong relationships with client group and other stakeholder and support groups.

  • Perform other duties as assigned. 

Required:

  • Related university degree and seven‐plus years experience OR ten‐plus years of previous field operations experience, OR equivalent mix of formal education and experience.

  • Strong written or verbal communication skills aimed at technical and non‐technical audiences. Execute technical and/or business analysis or "making a case" for the expenditure of significant resources, as needed.

  • Demonstrate broad business and technical knowledge in resolving problems, project management, identifying opportunities and has a keen awareness of interrelationships with other stakeholders.

  • Ability to work independently  or lead the Facilitator Training team on complex technical issues, may make significant design or standard practice deviations based on depth and breadth of knowledge.

  • Lead Region work coordination for training and competency development, material enhancements and continuous improvement

  • Strong leadership capabilities in facilitation and presentation skills (i.e., classroom, train the trainer, facilitator trainer, etc.)

  • Experience with the administration and use of learning management systems

  • Knowledge and experience in the coordination of management of change activities related to training programs

  • Competent user of Microsoft Office Programs, including Outlook, Excel, Word, and PowerPoint

  • Knowledgeable in oil/gas pipeline operations

  • Technical background an asset

Working Conditions:

  • Office environment – 45% of time on training and matters related to regional training coordination responsibilities

  • Field work and travel within Region – 45%

  • Periodic travels outside Region – 10%

  • Company paid international relocation is not offered for this role.

  • Enbridge provides driven workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam

Physical Requirements include but are not limited to:

Balancing, bending and stooping, climbing, crawling, carrying (up to 25 pounds), grasping, kneeling, lifting (objects up to 25 pounds), pulling hand over hand, pushing, reaching above shoulder, repetitive motion, sitting, standing, walking, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com