Executive Assistant

Posted:
11/4/2024, 4:00:00 PM

Location(s):
Queensland, Australia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support

Employment Type

Permanent

Closing Date

19 Nov 2024 11:59pm

Job Title

Executive Assistant

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

As part of Sustainability, External Affairs, Legal, Risk and Compliance team, your mission is to play a part in helping our SEALRC team thrive. You will assist in managing and enhancing its services to ensure our function is on track to deliver our commitments to Telstra and our stakeholders.

About the role

  • The Executive Assistant will providing professional, responsive and in confidence support to assigned Executives and their broader teams, to enable them to focus on their key priorities and to better focus on value-adding internal and external customer service needs.
  • You thrive on adding great value for Telstra by ensuring timely and effective alignment of your Executives’ schedule to strategic and business priorities and presenting as a brand ambassador internally and externally.

Important note: the role will be based in our Brisbane office. The successful candidate will be required to be in the office 4-days a week for real-time support but flexibility is available when required.

What We Offer

  • Flex appeal: choose where, when and how you work
  • Performance-related pay
  • Access to thousands of learning programs so you can level-up
  • Global presence across 22 countries; opportunities to work where we do business.
  • Purchased annual leave scheme
  • Additional Telstra day off
  • Additional 30% off Telstra products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

  • Oversee the management of two Executive’s schedules including re arranging appointments, meetings, and events with internal and external stakeholders in consultation with the executive.
  • Work closely and effectively with both executives to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
  • Successfully complete critical aspects of deliverables with a hands-on approach, including editing and completing first drafts for written communication to internal and external stakeholders; and other tasks that facilitate the executive’s ability to effectively lead the business.
  • Monitor progress and report on various projects and action items and undertake investigation, research, and analysis of sensitive and confidential matters.
  • Assist with travel, expenses, email management, presentations and other adhoc requests.
  • Provide a bridge for smooth communication between the executive’s office and internal stakeholders; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
  • Proactively drive continuous improvement in administrative support systems, policies, and procedures.
  • Assist the broader SEALRC Business Support team with adhoc requests.

About You

You will be bringing the following skills and experiences:

  • Excellent organisational and time management skills with proven experience in multi-tasking, managing competing priorities, maintaining attention to detail and meeting deadlines.
  • Excellent interpersonal skills, written and verbal communication skills with a positive can-do outlook, displaying resilience and a calm manner under pressure.
  • Proven trusted point of contact, ensuring discretion and confidentiality.
  • Advanced knowledge and use of the Microsoft Office suite of programs and communications technology.
  • Ability to work both independently and as part of a team to achieve goals.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.