Job Type:

Regular

Work Location:

Market - SAMFSM - CA - San Luis Obispo (AG)

Overview:

Become a full-time Field Sales Representative for Samsung Electronics America (SEA)!

We are looking for a driven Field Sales Representative (FSR) to oversee sales within an assigned territory of retail stores. The ideal candidate will excel in developing and executing sales strategies, enhancing product visibility, and increasing sales volumes within retail locations. This role demands a blend of analytical skills to assess market trends, the ability to implement effective sales tactics, and build strong relationships with store managers and staff to ensure the product line stands out in a competitive retail environment.

Day-in-the-Life as a Samsung Field Sales Representative:

• Typically work Tuesday-Saturday, but schedule will change based on needs of business
• Flexibility needed to work weekdays and weekends to accommodate retail partnerships, as needed
• Ensure Samsung’s retail brand standards are maintained by regularly inspecting all Samsung branded displays and marketing materials
• Take action to assist store leadership in ensuring proper product placement, flooring, and merchandising (VMD, POP, Digital, Display, Golden Zones, etc.)
• Through one-to-one and group meetings ensure all retailer sales personnel are highly knowledgeable on the unique selling points of Samsung devices
• Communicate current promotions and bundles to team members, and certify comprehension of active and upcoming promotions
• Maintain a positive and professional relationship with store management, within the assigned territory
• Report on store and program needs through daily reporting, and ensure any needs of the store are escalated back to Field Operations or National Manager
• Operate/View a video display terminal 50% of work time, including prolonged periods
• Movement and transportation of equipment, most of the time under 25 pounds
• Performs work under time schedules and stresses which are normally periodic or cyclical, including time-sensitive job stress, fatigue, intellectual challenge, constant technical data feedback, language barriers, and business management stress

What’s in it for you?

• Competitive hourly rate, paid weekly
• Up to $27.00 per hour depending on experience and geographic market location
• Next day pay on-demand with DailyPay
• Eligible for medical, dental, and vision benefits
• Eligible for 401k with company matching
• Paid time off
• Paid training completed virtually on a personal computer
• Eligible for $30 cell phone/internet reimbursement
• Scholarship opportunities
• Employee Assistance Program

Retail Store Collaboration:

• Collaborate with the Retail Store Manager to engage, develop, and assist a high-performing team
• Ensure the store remains in compliance with Samsung standards
• Assist the Store Manager in inefficient store operations, including inventory, collaterals, DEMO, and POS management

Sales Floor Activities:

• Engage in consultative selling and services during retail hours
• Greet customers, understand their needs, and provide an overview of available options
• Coach sales representatives to enhance sales and customer experience skills

Floor Maintenance:

• Ensure a clear, organized, and clean sales floor, with updated displays and promotional materials
• Oversee the proper setup and adherence to brand guidelines for displays, promotional materials, POP, VMD, and Digital
• Ensure the proper upkeep and cleaning of Samsung products and displays

Product & Promotion Knowledge:

• Stay updated on Samsung products, promotions, and technology standards
• Attend necessary training sessions
• Communicate current promotions and bundles to team members and ensure correct application on products
• Check for proper application of guidelines per category/product

Reporting & Data Management:

• Provide daily reporting on store and program needs
• Responsible for the correct data reporting and uploading from assigned stores

Relationship Management:

• Build and maintain strong relationships with the Store leadership team, Field Operations, and National Manager
• Collect and report feedback on consumer behavior and trends

Job Description:

• Drive sales productivity through high quality, end-to-end direct sales
• Deliver and communicate key promotional and product launch materials
• Schedule and participate in direct sales and demonstration events
• Create consumer awareness and product brand preference at the retail store level though training, assisted sales and merchandising
• Build and maintain brand presence through increased shelf space and product placement
• Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
• Educate customers and retail associates and make product recommendations
• Effectively train retail associates to conduct quality sales presentations and customer demonstrations
• Build effective professional relationships on behalf of 2020 and client at both the store and customer level
• Meet or exceed personal sales productivity goals and key metrics on a monthly basis
• Advise customers by providing information and qualify on products and services
• Accurately document and report sales, schedules, activities and best practices
• Responsible for accurately tracking and communicating all activity to program management and/or Retail Operations as appropriate
• Responsible for submitting all paperwork completely and accurately

Performance Measurements:

• Visit one or multiple store locations on a daily and weekly basis based on route and territory
• Effectively demonstrate an on-going ability to establish, maintain and influence business relationships through increased shelf space, product placement and consistent productivity
• Record and maintain appropriate documentation for each location visit

Qualifications:

• Bachelor's Degree preferred; minimum 2-years of higher-education required
• 3+ year’s previous territory sales experience within Retail with a strong emphasis in the areas of product training and demonstrations, retail concepts, merchandising and display assembly.
• Excellent verbal and written communication, presentation and interpersonal skills
• Ability to stage a consultative selling process that overcomes objections and connects with customer needs
• Ability to perform independently in an unstructured work environment
• Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
• Daily travel required

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.