Love Customer Service but Hate Working Weekends? Been Wanting an Office Job but Don’t Know Where to Start? This could be the role for you!

What's in It for You
This isn’t your typical reception role! As part of a lively, dynamic team, you’ll collaborate across departments, work on exciting projects and connect with innovative people. Every day brings something new, and you’ll have plenty of opportunities to learn and grow in a fast-paced environment. You’ll also have the chance to get involved in office events (we have a lot of them, check us out on Instagram!) and contribute to creating a great atmosphere for everyone!

Your Role with Us
As the face of our business, you’ll be the first person our employees and visitors interact with, whether they're attending a meeting or interview. As part of the workplace experience team, you will support the team’s leaders by ensuring everything runs smoothly. From handling admin tasks to managing maintenance requests and coordinating contractors, you'll be juggling various responsibilities, all while building strong relationships with stakeholders at every level. Your adaptability and confidence will help keep the office running like clockwork! You’ll also manage deliveries, assist with new employee starter packs and handle building passes.

If this sounds like something you’d love, we’d be excited to hear from you! No previous reception experience is necessary, we will teach you what you need to know.

Just a Heads Up: This role is Monday to Friday, with working hours from 8am to 4pm.

Who are we?
At Easygo we proudly stand as the parent company to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's leading online casino and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

• Provide efficient and friendly assistance to internal and external stakeholders arriving at the office
• Ensure that the reception area is tidy and well-presented and visitors sign in on arrival 
• Manage mail & parcel distribution throughout the office, including receiving, distributing, and storing deliveries
• Assist the Talent Acquisition function by scheduling interviews, greeting candidates arriving for interviews and other administrative tasks  
• Manage new staff onboarding administration and welcome pack preparation
• Log maintenance requests across our Melbourne offices and manage all contractors attending on-site
• Work collaboratively with the Work Experience team to provide an outstanding experience for all Easygo employees and visitors to the office
• Work with the Workplace Experience Specialist to ensure the reception desk is covered at all times
• Manage the security pass system, including new card creation, offboarding and maintaining stock levels of cards, covers, and lanyards
• Assist the Workplace Experience team with ad hoc administrative tasks, fit out requirements and events
• You will act as the main point of contact for the security team, ensuring there is a handover at the end of shift each day.

What you will bring:

• Experience in Customer Service or related industry
• Excellent communication and interpersonal skills
• Experience with Google suite - Gmail, calendar, docs and sheets
• A year or more in a reception, admin or an EA role
• You’ll be well organised, able to prioritise and manage your time effectively, and act transparently with those you work with
• You’ll enjoy problem-solving and enjoy the various challenges that come with a fast-paced and evolving organisation.
• Strong organisational skills and able to take initiative
• Attention to detail & ability to manage multiple tasks effectively
• Professional and adaptable with strong problem-solving skills
• The ability to work independently and autonomously.

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital status, veteran, or disability status.

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world. We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.