Housekeeping Team Leader

Posted:
11/25/2024, 1:58:49 PM

Location(s):
Cruz Bay, St. John, U.S. Virgin Islands ⋅ St. John, U.S. Virgin Islands

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Hourly Rate: $21.80

Are you looking for a place where meaningful moments are made together?  

 

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Housekeeping Team Leader at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position 

 

Site Specific Perks

  • Free on-site parking 

  • Complimentary soft drinks (soda machine in cafeteria) 

  • Complimentary lunch, dinner, and tea and coffee in the morning  

  • Work shoe credit through Shoes for Crews twice a year 

  • Hats, sunscreen, and jackets are provided for those working outdoors, as needed 

  • “Way to Go” Incentive - $5 per name mention deposited onto Wisely card 

  • Quarterly celebrations - Brand Champion nominations 

  • Monthly birthday recognition, monthly incentive for guest recognition, monthly department team building events  

  • Free ferry rides through hotel’s ferry or full reimbursement if public ferry is needed to get to work (conditions apply) 

  • Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month) 

 

As a Housekeeping Team Leader, a typical day will include:  

  • Completes checklists to report the cleanliness and condition of each assigned area. 

  • Identifies room assignments and types of cleaning required for each room. 

  • Inspects guest rooms after being cleaned by the Housekeeper. 

  • Identifies the turns and reports to the Manager order to which rooms will be cleaned and ready. 

  • Responds promptly to requests from guests and other departments. 

  • Enters status of rooms cleaned on assignment sheets. 

  • Assists all aspects, within the Housekeeping discipline, up to but not limited to cleaning rooms/villas, house aide duties, and public space cleaning.   

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

To Become a Housekeeping Team Leader at MVW:  

  • Available to work various shifts, holidays, and both weekend days. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.