Energy Specialist - UK Support

Posted:
4/28/2026, 8:04:57 PM

Location(s):
Wellington, New Zealand ⋅ Wellington, Wellington, New Zealand

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Wellington, New Zealand | Full-Time (37.5 hours) | On-site

We have an exciting opportunity to join our team in our vibrant Wellington CBD office, this entry-level role is an invitation to become a true customer champion.

We are looking for enthusiastic people to contribute to the growth of Octopus. You will be on the front lines, providing outrageously good service to our UK-based customers via email on our award-winning Kraken platform. You must be an excellent written communicator and have top quality people skills. 

This role is a chance to build a career in a company that prioritises your growth, allowing you to develop specialised expertise, all while building a global movement to drive radical decarbonisation and transforming customer service.

 

What’s Next?
 
Ready to take the first step in building a greener, fairer, brighter future? Apply now!
Initial Chat: A relaxed conversation to get to know you better and see if Octopus Energy is a good fit for you.
Discovery Day: You’ll be invited to a Discovery Day with other candidates, where you’ll participate in interactive team activities, explore the role, and meet some of the team firsthand.
Final Interview: A one-on-one interview with an Operations Manager and Team Leader on-site to dive deeper into your skills and fit for the role.
We will be starting training in June for our new teams! We can't wait to have you on board and start making a difference together.
 
 

Further role info:

A base salary starting from $57,000

Octopus Energy is a unique culture. An organisation where people learn, decide and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!

We will be starting training in June for our new team members. We can’t wait to have you on board and start making a difference together.

Octopus Energy

Website: https://octopus.energy/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Private Equity

Industries: CleanTech ⋅ Energy ⋅ Energy Efficiency ⋅ GreenTech ⋅ Renewable Energy