The Manager, Procurement Governance will have a strong understanding of relevant risk management principles and best practices. The role is accountable for monitoring compliance to the Company’s Third Party Risk Management Standard.  As a subject matter expert, the incumbent is expected to contribute to development and delivery of relevant policies, processes and tools. In this capacity, the incumbent must be skilled in influencing others to assess and monitor vendor risk.  The incumbent will also be accountable to respond to internal and external audit and regulatory requests and will develop and deliver third party risk reporting based on a broad set of metrics.

Responsibilities

• Participate in strategic planning and team decisions and committees.
• Ensure completion and compliance for all activities related to regulatory governance. Act as a subject matter expert on regulatory requirements relating to vendor risk management.
• Perform data aggregation, data analytics and reporting activities. Provide and maintain vendor risk reporting mechanisms, and track and report outcomes from vendor management activities. Collect, organize, and distribute reports and documents and recommend enhancements to reporting and audit tools.
• Aggregate key risk metrics and performance metrics and provide to the Strategic Procurement Office for reporting to the Enterprise Risk Committee, Operational Risk Committee and Board Risk Committee.
• Ensure follow-on reporting and monitoring on third party related issues and corrective action plans.
• Escalate vendor risk issues and compliance problems that have not been adequately addressed.
• Support development and execution of a robust communication and training plan to facilitate the effective awareness and application of the Global Procurement and Third Party Management Standard.
• Stay informed about the latest developments in the vendor risk management field.
• Perform any other job-related instructions, as requested, with reasonable accommodation.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Undergraduate degree (business preferred)
• 5+ years of progressive business experience, preferably including procurement, vendor management and/or risk management.
• Familiar with Manulife’s business operations, strategies and financial environment.
• Working knowledge of regulatory requirements relating to management of third party outsourcing in the jurisdiction in which Manulife operates.
• Working knowledge and application of industry vendor risk management principles and vendor risk analysis and governance best practices.
• Problem analyzer and decision maker – effectively searches and uses industry and market insights; able to assimilate, synthesize, and present complex information in a value-added form; attention to detail; evaluates feasibility and practicality of ideas and options.
• ownership and makes informed and timely decisions.
• Proven innovator – expert in identifying and implementing change management and business process transformation; consistently challenges the status quo; takes balanced risks to promote growth of ideas; comfortable in high pressure environments.
• Team builder – builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.
• Skilled communicator – communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.