Responds to inbound customer contact regarding product and service information and identifies upselling opportunities. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems. May have an assigned product line that may overlap with other sales teams' territories. May have an individual or team sales quota, and is likely to have a target earnings bonus or sales incentive opportunity.

Create clear and well structured reports;

Inform immediately responsible/ involved department and supervisors about problems;

Follow up open issues until closed