Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team
Reliability Enablement (AKA Reliability Rangers)
As a member of our Reliability Enablement team at Xero, you’ll help teams deliver a great customer experience through a better understanding of the behaviour and operation of their systems. We do this through a focus in post incident analysis and advocating for learning from incidents, as well as engaging with teams across the organization with specialized reliability enablement and consulting, and running SRE workshops and training.
There will be a lot of variety to your work as a part of reliability enablement, as you may be embedded within an engineering portfolio, or ‘home’ in our central reliability enablement team. Regardless of your current focus you will be an advocate for reliability and incident learning, as well as an active member of our SRE On Call function, providing specialist incident commander capabilities for complex major and critical incidents
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.