Job Description Summary

This position covers the full management for execution of Power Services activities related TX projects in Brazil. All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Job Description

Roles and Responsibilities

• Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth.
• Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GEV
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable
• Be responsible for managing the Outage planning and execution process
• Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics
• Act as the Customer Advocate within the GE Vernova organization
• Provide leadership in owning and driving all emergent/forced outage matters to resolution
• Manage safe outage planning, and execution mindful of our GE Vernova "Life Saving Principles".
• Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Basic Qualifications(requirements):

• Bachelor's degree on Engineering or Business.  
• Minimum of 10 of experience in Customer face roles, Project management, preferably on Services activities. 
• Knowledge and experience within the power plant field services and/or Energy Industry
• Fluent Portuguese and English / Spanish desirable.
• Ability and willingness to travel up to 40%.

Desired Qualifications:

• Strong oral and written communication skills. 
•  Strong interpersonal and leadership skills. 
•  Demonstrated ability to analyze and resolve problems. 
•  Ability to document, plan, market, and execute programs. 
• Established project management skills.

Additional Information

#LI-Remote - This is a remote position