The Credit & Collection Supervisor will be working as part of the Credit and Collection Department and will report to the Regional  Credit  & Collection Manager. In addition, this role will work closely with Sales to guarantee timely, consistent and transparent credit & collection management decisions. Ensures the local Credit control team’s way of working is compliant with the Global Credit Policy and Level of Authority documents. This role is responsible for a clear communication of the relevant targets and KPI’s with the local credit control team and facilitate that these targets can be met.

Responsibilities:

• Empower the Global Credit Policy in the relevant region and handle 1st Level escalations accordingly.
• Ensure business processes operate effectively to an appropriate level of fiscal compliance.
• Ensure accurate and timely collection of current and overdue receivables.
• Monitoring debtor balances to ensure a reduction in debtors DSO % Past due
• Monitor and review credit limits in compliance with the Global Credit Policy and make sure these credit limits are communicated with the relevant region.
• Monitor and advice on the local portfolio’s including the A/R report and communicate pro-active recommendations with ultimate purpose to minimize losses.
• Deliver continuous improvement by advising on credit risk related processes & services to the organization.
• Responsible for timely and accurate aging reports and calculation of bad debt reserve. 
• Reporting to higher management

Qualifications:

• Determination to respond to deadlines.
• Strong analysis capability as well as good problem solving skills.
• Naturally driven to work with confidence in a complex business environment.
• Excellent organisational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously.
• Hands-on mentality with the ability to work independently.
• Strong presence and credibility is desired.
• Good communicator in English.
• Inquisitive, pro-active and precise.
• Service oriented professional who is able to build relationships across cultural boundaries.