Manager Infrastructure Security & Digital Identity Services

Posted:
7/3/2024, 4:10:51 AM

Location(s):
Selangor, Malaysia ⋅ Petaling Jaya, Selangor, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Job Description:

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.com At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

Responsibilities:

  • Acts as the capability leader for Infrastructure Security & Digital Identity Services
  • Responsible for building service capabilities and service offering growth strategy
  • Acts as the people manager for Infrastructure Security & Digital Identity Services personnel
  • Accountable for organizational performance and human capital management
  • Responsible for tactical planning, leadership, organization, and governance, acts as the decision-maker for matters relating to the Infrastructure Security Services function
  • Responsible for business development, assisting the Head of Security Delivery with aligned activities
  • Manages Security Engineering operations to ensure that Service Level Objectives (SLOs) are met. Creates, implements, and monitors Continuous Service Improvement (CSI) plans to improve organizational performance for the Security Engineering function
  • Acts as a point of contact for functional and hierarchical escalations. Investigates and resolves matters impacting Infrastructure Security service delivery. Acts as a technical manager capable of assisting Infrastructure Security & Digital Identity personnel with highly complex technical and process issues, and as a mentor with the proficiency of a Senior Security engineer with general proficiency across the technologies and service delivery tools in scope to coach Infrastructure Security personnel with the goal of improving their proficiency
  • Manages the continuous improvement of Infrastructure Security & Digital Identity Services personnel
  • Implements and monitors business processes of moderate complexity, and where necessary, creates them to effect optimization and improvements to organizational performance, human capital management for the Infrastructure Security & Digital Identity function
  • Coordinates and communicates with other managers to leverage resources, facilitate interoperation with external functions, and discuss solutions to problems. Establishes processes to facilitate communications between the managed team and external functions
  • Manages human capital management for the Infrastructure Security & Digital Identity function. Selects new employees. Responsible for administrative tasks such as time sheet and claims approval. Trains and evaluates existing employees to improve their performance and foster their professional development. Addresses performance and other personnel issues in coordination with Country Human Resources (HR). Motivates employees and fosters team morale through a variety of non-compensatory measures, in accordance with allocated budget and company policy

Education and Experience Desired:

  • Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold Master's or advanced degree in related field.
  • Typically 8+ years of experience in Cyber Security
  • 2+ years experience in management capacity in Cyber Security
  • Experience handling the following technologies: Endpoint Detection Response, Network Security, Privileged Account Management, Multi-factor Authentication, Access Management, Data Loss Prevention,  Vulnerability Management, Cloud Security, XDR
  • Desired certifications: CISSP, CISM or any other related Cybersecurity certifications

Knowledge and Skills:
Typical skills include:

  • Workforce management/development
  • Influencing Others Customer/Vendor Management, escalation management, customer relationship-building.
  • Knowledge of Corporate capabilities and outsourcing industry norms.
  • Business Analysis and Business Planning.
  • General Financial Management/cost management.
  • General Project Management.
  • In-depth understanding of technology in direct responsibility.

Our Culture and Benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

Our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.