Cybersecurity Incident Manager

Posted:
7/10/2026, 1:38:09 AM

Location(s):
North Carolina, United States ⋅ Westlake, Texas, United States ⋅ Merrimack, New Hampshire, United States ⋅ Texas, United States ⋅ New Hampshire, United States ⋅ Durham, North Carolina, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Remote

Pay:
$142k/yr

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As a member of the ECS Incident Management team, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Fidelity business units and the cybersecurity groups. You will become the subject matter expert responsible for coordinating cyber security incidents across the Fidelity enterprise!

  • Coordinate response efforts to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Fidelity and its customers.

  • Build and manage cyber incident tabletop exercises to ensure Fidelity is prepared to deal with cybersecurity incidents.

  • Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation.

The Expertise and Skills You Bring

  • Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field desired.

  • Solid understanding of common threats, attack vectors, and what a cyber security incident is.

  • An ability to explain sophisticated topics to a varied audience of people who work in both IT and non-IT roles.

The Team

The ECS Incident Management team plays a critical role in ensuring the security and integrity of Fidelity’s information systems by coordinating the response efforts to cyber security incidents caused by internal and external threats. The team works closely with various partners both internally and externally to proactively identify and respond to cyber security threats. Some of the internal partners include Fidelity business units, IT teams, legal and compliance teams, and senior management.

The value that the ECS Incident Management team provides to Fidelity as a company is to minimize the impact of cyber security incidents on Fidelity and its customers, and to enhance Fidelity’s reputation as a trusted and secure financial services provider.

Security incidents can cause significant financial losses, reputational damage, legal liabilities, and customer dissatisfaction for Fidelity. Therefore, it is essential to have a dedicated team that can quickly and effectively respond to cyber security incidents and mitigate their consequences.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Website: https://www.fidelity.com/

Headquarter Location: Boston, Massachusetts, United States

Employee Count: 10001+

Year Founded: 1946

IPO Status: Private

Last Funding Type: Secondary Market

Industries: Asset Management ⋅ Finance ⋅ Financial Services ⋅ Retirement ⋅ Wealth Management

Visa Sponsorship: Sponsors work visas