Application Tech Support Practitioner

Posted:
12/17/2025, 7:22:24 AM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Netapp Network Attached Storage (NAS) Administration
Good to have skills : Netapp Storage Area Network (SAN) Administration
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Must Have Skills: Pure & NetApp Storage Administration and Migration Good to Have Skills: Azure Cloud Job Requirements: - 7- 9 years of experience in Storage technology Key Responsibilities: - • Should have sound experience in providing L2 support for Storage Management and support on Pure/NetApp SAN Storage and performed Storage SAN Migration. • Design and implement Pure Storage systems including installation, configuration, software upgrades, and storage provisioning. • Alert and resolve any performance issues and notify end-users. • Configure Replication for Disaster Recovery using Pure Protection Group Creation Recovery point and Snapvault/SnapMirror. • Plan and implement best practices for SAN solutions. • Create and update documentation for storage procedures. • Troubleshooting Critical Storage issue related to Pure and NetApp. • Provide architecture recommendations. • Planning and Execution of Storage based Migration. • SAN allocation/deallocation of Block Storage Technical Experience: • Should have sound experience in Pure storage and NetApp Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. • Good knowledge on SAN Storage like ISCSI and FCP protocols. • Experience with Brocade and Cisco SAN Switches. • Experience on Storage Pools, Tiering, LUN masking and zoning. • Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. • Should have knowledge about the ITIL framework. • Azure Cloud certifications will be an added advantage. Professional Attributes: • Strong written and verbal communication skills, interpersonal skills. • Strong time management skills, problem solving and analytical skills. • Supervise the team. • Perform team management roles • Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: • 15 years of mandatory education as per Accenture Standards.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing