It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Registered Nurse (RN) Case Manager provides, coordinates, teaches and supervises the nursing
care of Hospice patients and families/caregivers. Working in collaboration with other members of the
interdisciplinary team/group, the RN Case Manager plans and manages the nursing component of the hospice caseload. The RN Case Manager makes initial and ongoing nursing assessments, judgments and treatment decisions based on patient and family/caregiver needs and wishes and in accordance with her/his professional skills.

Supervisory Responsibilities

The RN Case Manager is responsible for supervising LPNs, CNAs, and Patient Care Volunteers.
 

Experience Requirements

The RN Case Manager must have at least one year of staff nurse experience in a comparable 
setting/unit. Hospice and/or palliative care experience is strongly preferred.

Education Requirements

The RN Case Manager must have a degree in Nursing from an accredited nursing program. A BSN 
degree is preferred. 

Required Certifications and/or Licenses

The RN must have licensure from the governing body for practice for the District of 
Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the 
state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) 
is required to practice in the State of Maryland and the District of Columbia. A CHPN 
certification is a plus.

Overall Skills

The ability to demonstrate superlative oral and written communication skills as well as ability to 
organize and manage projects within defined timeframe and budget; work both independently and as 
part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; perform a thorough (telephonic) nursing assessment; recognize stress caused by working with dying patients and their families and seek to reduce stress through available support and personal resources; professionally manage highly confidential information.

Physical/Mental/Emotional Skills

The ability to possess exceptional skills, including a faculty for conceptual thinking, peer motivation, 
problem solving, and who can demonstrate initiative, follow-up and follow-through; work in a fast 
paced environment utilizing tact, patience, and diplomacy; work independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting 
relationships and partnerships with physicians, payers, patients and co-workers; maintain a positive 
public image for Capital Caring Health by dealing with patients and employees; communicate 
respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid, 
communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body 
motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive
long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients.

Technological Skills

The ability to input and manage data in patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is required to stand; walk; bend, stoop, and reach; use hands and fingers to handle, or feel; reach with hands and arms; demonstrate manual dexterity to operate medical devices/equipment and perform procedures, also to operate keyboards, laptops, and phones, should be able to taste or smell; and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics are representative of those an employee would normally 
encounter while performing the essential functions of this job in an office. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building. 

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.