Our Vision is to be the best choice for healthcare in our community

Job Title:                    Phone Operator

Department:               Family Practice

Job Summary:          We are seeking a full -time Phone Operator for our Family Practice office in Wesley Chapel. Candidate must have 1 year experience working in a medical field. 
BILINGUAL in Spanish is REQUIRED.  Minimum of 1 year experience working in a medical office desired.

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives you an employer that you will have pride in working for
• Provides excellent training programs and opportunities for growth
• Offers Medical Benefits including:
  • Employer Contributions to HSA high deductible plan
  • Discounts at our medical facilities
  • Cigna Open Access OAPIN & OAP plans
• Supports Incentive based Wellness Programs
• Offers company sponsored Life Insurance with buy-up provisions
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Supports Paid Time Off and Holidays
• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Values and appreciates its employees
• Boasts a reputation for superior health care and quality service

Keys to Success in this Role:

• Update patient demographics
• Schedule follow-up appointments
• Perform incidental duties as needed

Physical and Mental Demands:

• Normal physical ability; able to sit for long periods
• Normal concentration and normal complexity of decision making
• High level verbal and written communication skills
• Above average ability to manage multiple tasks simultaneously
• Previous customer service experience required
• Experience in a medical setting is preferred

Occupational Exposure:

• Low risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

• High School Diploma or GED equivalent REQUIRED
• BILINGUAL REQUIRED
• Strong customer service orientation
• Excellent telephone etiquette
• Strong team player
• Basic computer proficiency
• Strong multi-tasking skills
• Previous Customer Service experience
• 1 year of related experience required

 

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights