Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.

Senior Head of Category Management is responsible for procuring products and services for Citigroup and manages the risks associated with Citi’s use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. Senior Head of Category Management defines and oversees the implementation of policies and standards that provide controls to assess and manage risks related to Citi’s third-party relationships and outsourcing arrangements. The goal of Senior Head of Category Management is to support Citi’s selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties.

Citi is currently seeking an emerging leader to join the Procurement and Third-Party Management Operational Excellence team.  The Senior Head of Category Management is a strategic role that requires a blend of analytical prowess, market insight, and procurement expertise. The successful candidate will be a key driver of value and innovation within the organization, leveraging category management to achieve competitive advantage and operational excellence.

Responsibilities

• Analyze category trends, market dynamics, and company needs to develop and implement comprehensive category strategies that support business objectives.
• Identify opportunities for cost savings and efficiency improvement within the category through strategic sourcing, demand management and process optimization.
• Conduct thorough market research to understand emerging trends, risks, and opportunities within the category.
• Develop and maintain category dashboards and reports to track key performance indicators, spend analysis, and savings achieved.
• Be a senior member of the P&TPM Operational Excellence team, a new team at Citi
• Work with the Head of P&TPM Operational Excellence and Procurement leadership to conceive of and implement a standard and effective approach for category management at Citi
• Collaborate with the Citi technology organization in support of implementing our category management framework
• Partner with business stakeholders and procurement managers to build comprehensive category management plans for each of Citi’s supplier categories
• Establish an effective mechanism to update category management plans as external or internal circumstances change
• Conduct and incorporate leading practice assessments and benchmarking as required
• Partner with Procurement leaders to “sell” the process changes and onboard and influence key stakeholders to support the implementation plan
• Train procurement managers on category management best practices and the framework
• Ensure value creation for Citi via world-class category management beyond Citi’s existing/BAU

Qualifications

• Demonstrated track-record of sourcing excellence.
• 10+ years of experience as a sourcing professional.
• Experience managing one or more categories
• Required– has led the category management program in a significant procurement organization
• Required– strong analytical and problem-solving skills, with ability to analyze complex data sets and translate them into actionable strategies.
• Preferred – management consulting experience.
• Excellent communication and presentation skills
• Experience with Procurement transformation is preferred
• Experience within Banking and Financial Services or another regulated industry is required
• Ability to influence across a global procurement team
• Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques
• Unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
• Bachelors degree required