Job Title

20457875 Entry Level Sales Support Analyst

Job Description

Supports the markets in everything related to the sales orders, tracking progress and intervening as needed to ensure timely processing and address any potential issues

Your role:

• Reviews and validates sales order data upon receipt, ensuring all information is accurate and complete to maintain high processing standards

• Reviews and validates sales order data upon receipt, ensuring all information is accurate and complete to maintain high processing standards.

• Promptly confirms order details to customers, providing clear communication regarding expected delivery timelines to enhance customer satisfaction.

• As a Global Business System based in Varginha, help Commercial team area in develop final customer quotations

• Supports various requests in accordance with established protocols, including creating approved product return orders, handling credits and debits, and carefully assessing delivery options and schedules to meet customer needs effectively

You're the right fit if:

• Bachelor’s degree in administrative fields.

• 1 year of experience in customer service, ideally within medical devices or regulated industry

• Your skills include Advanced English (B2, C1), Intermediate/Advance Excel skills, effective communication and stakeholder management.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.